Technical Support Specialist
1 day ago
Job Title: Technical Support Specialist
As a Technical Support Specialist, you will be responsible for providing technical assistance and support to clients. This role is suitable for college graduates entering the workforce in their field of study.
This position requires an understanding of basic principles, methods, technologies, and practices related to their professional field but may have limited practical experience.
Key responsibilities include troubleshooting, parts replacement, system upgrades, advanced deployment, and repairs on desktops, notebooks, and printers.
The analyst will use advanced tools and technical knowledge to resolve client issues and conduct scheduled installations.
Additionally, the specialist will provide technical feedback to improve service delivery processes and may act as a team lead and coach team members occasionally.
Required Skills and Qualifications:
- 3-5 years of relevant experience
- Undergraduate degree or equivalent experience and education
- Proficiency in Windows operating systems
- Knowledge of Linux/Unix operating systems beneficial
Benefits of Working with Our Team:
We are a global leader in business and technology services serving 75% of the Fortune Global 100.
Our services include consulting, data and AI, industry solutions, and the development and management of applications, infrastructure, and connectivity.
Key Technologies Used:
Desktops, Notebooks, Printers, Windows operating systems, Linux/Unix operating systems
To succeed in this role, applicants should possess excellent communication and problem-solving skills.
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