Technical Support Specialist

3 days ago

Sydney, New South Wales, Australia beBeeGeospatial Full time $60,000 - $80,000
Technical Support Specialist

We are seeking a skilled Technical Support Specialist to provide expert technical assistance and training for our advanced positioning and machine control technologies. This role requires strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service.

This individual will be responsible for diagnosing and resolving technical issues, delivering high-quality training to customers, and managing support cases with precision and timeliness. The ideal candidate will have experience working in field environments, excellent problem-solving skills, and the ability to work independently in a fast-paced setting.

About this Role:

  • Provide technical support and training to customers on our products and services
  • Diagnose and resolve technical issues in a timely and efficient manner
  • Develop and deliver training programs to enhance customer proficiency

Key Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field
  • 2+ years of experience in technical support or a related field
  • Excellent communication and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

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