Technical Customer Service Specialist

5 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $40,000 - $60,000

Job Overview:


We are seeking a skilled and proactive customer support specialist to join our service team. In this role, you will be the primary point of contact for customers, coordinating service bookings, providing technical assistance, and ensuring a seamless and positive experience from start to finish.

">
  • Coordinate daily service calls to ensure timely technician attendance
  • Provide first-level technical support and resolve customer enquiries via phone, email, and webchat
  • Manage service data in CRM systems to maintain accurate records
  • Liaise with service agents to ensure jobs are completed to standard and on time
  • Assist with customer complaints, special requests, and service follow-ups
  • Process payments and support re-attends and installations from sales orders
  • Communicate key updates and opportunities to the Customer Support Manager

Requirements:

",

  • Customer Service Technical Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeHydraulics Full time $45,000 - $75,000

    Job Opportunity: Customer Service Technical SpecialistAbout the Role:We are seeking a highly motivated individual to fill an entry-level position in our business. This role offers a fast-paced environment where you will have the opportunity to deliver exceptional customer service while working with hydraulics and industrial products.Responsibilities include...

  • Customer Service and Technical Support Specialist

    6 days ago

    Melbourne, Victoria, Australia beBeeSupport Full time $90,000 - $118,000

    Customer Service and Technical Support SpecialistWe are seeking a highly skilled Customer Service and Technical Support Specialist to join our team. In this role, you will provide exceptional technical support and services to our customers across various industries.Key Responsibilities:Provide 1st and 2nd level technical support to our customersTroubleshoot...

  • Customer Service Specialist

    1 week ago

    Melbourne, Victoria, Australia Csc (Corporation Service Company) Full time

    As a Customer Service Specialist you will be responsible for working with taking and fulfilling orders, as well as managing a portfolio of domain names. Additionally, you will be working with various Product Managers with different duties. This role would suit someone who is internet savvy and seeking a career working with cutting edge technology and global...

  • Customer Service Technical Advisor

    6 days ago

    Melbourne, Victoria, Australia beBeeTechnical Full time $90,000 - $110,000

    Technical Support Specialist RoleAs a technical support specialist, you will play a vital role in delivering exceptional customer service and support to our customers. You will be the primary point of contact for technical inquiries, resolving issues efficiently and effectively.Key Responsibilities:Diagnose and resolve technical problems for our stores and...

  • Technical Service Specialist

    1 week ago

    Melbourne, Victoria, Australia Abb Full time

    **Technical Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Technical Field Service Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeFieldService Full time $55,000

    Technical Field Service SpecialistWe are seeking a highly skilled Technical Field Service Specialist to join our team. As a key member of our service delivery team, you will be responsible for providing expert technical support and maintenance services to our customers.The successful candidate will have a strong background in mechanical engineering, with...

  • Technical Field Service Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeFieldService Full time $90,000 - $120,000

    Technical Field Service SpecialistWe are seeking a highly skilled Technical Field Service Specialist to join our team.As a Technical Field Service Specialist, you will be responsible for providing technical support and troubleshooting complex instrumentation across various pathology customers in Victoria, Tasmania, South Australia, Western Australia, and the...

  • Technical Service Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeServiceSpecialist Full time $55,000 - $60,000

    Job Description">We are seeking a skilled and experienced Technical Service Specialist to join our team. As a Technical Service Specialist, you will be responsible for delivering exceptional technical service and support to our clients while stationed at their location.">This role entails providing top-notch technical and customer assistance, which includes...

  • Technical Services Specialist

    1 week ago

    Melbourne, Victoria, Australia The Toro Company Full time

    Are you a technical expert with a passion for customer support and innovative solutions? Toro Australia is seeking a dedicated Technical Services Specialist - Parts to join our Customer Service team in Melbourne. This role is perfect for someone who thrives on solving technical issues and providing exceptional support to our distributors, dealers, and...

  • Technical Service Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeTechnical Full time $140,000 - $160,000

    Key RolesTechnical Support Specialist. Drive innovation and accelerate your potential within life sciences, diagnostics, and biotechnology.Cytiva innovates for tangible impact in human health.You will be part of a winning team culture, working closely with teammates and technical experts to continuously grow your technical skillset.You will support customers...