Customer Service Specialist

2 hours ago

Melbourne, Victoria, Australia Csc (Corporation Service Company) Full time

As a Customer Service Specialist you will be responsible for working with taking and fulfilling orders, as well as managing a portfolio of domain names. Additionally, you will be working with various Product Managers with different duties. This role would suit someone who is internet savvy and seeking a career working with cutting edge technology and global internet branding.

**Some of the things you will be doing**:

- Building and maintaining client relationships by providing excellent customer service to both internal and external clients
- Providing service support for accounts (handling service issues, invoicing questions and research for individual client requests)
- Managing a portfolio of domain names, trademarks and brand protection business to help protect and secure their global internet brands
- Taking and fulfilling orders, partnering with our clients to become their trusted advisor
- Working with vendors to resolve technical issues and identifying new revenue opportunities/enhancements to product offerings
- Cooperatively work with global vendors to complete internal and external customer orders
- Assisting Product Managers with brand launches, problem-solving, product development and troubleshooting
- Understanding and communicating Industry changes and new product offerings to clients
- Research and analysis of customer data
- Conducting online demonstrations for clients and sales staff

**What technical skills, experience, and qualifications do you need?**
- Experience in a similar customer service orientated role is advantageous
- Outstanding written and verbal communication skills
- Strong Microsoft Office skills including MS Excel, Word and Outlook
- Ability to work independently as well as on a team
- Exceptional organizational skills with the ability to prioritize work, unsupervised, under pressure in a busy environment
- Previous experience of producing quality results with a high attention to detail
- Ability to be direct, open, and honest when dealing with customers and co-workers

The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.

As CSC is actively hiring around the world, we may retain your CV in our database for other opportunities, unless you direct us otherwise.

Below would be one of the following Global Mobility options:
LI-PS1

  • Customer Service Specialist

    14 hours ago

    Melbourne, Victoria, Australia Muji Retail (Australia) Full time

    **Introduction**:**Description**:The Customer Service Specialist position at MUJI Sales Support Service (SSS) plays a crucial role within the eCommerce department in contributing to the success of our customer service operations. This position is a part-time, fixed-term parental leave cover for 7 months, with the possibility of extension.**Your primary...

  • Customer Service Specialist

    6 hours ago

    Melbourne, Victoria, Australia beBeeService Full time $46,640 - $77,400

    Customer Service SpecialistWe are seeking an individual to fill the role of a Customer Service Specialist. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service.The ideal candidate will possess excellent communication skills, be able to multitask effectively, and maintain a...

  • Customer Service Specialist

    54 minutes ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $31,880 - $41,694

    Customer Service SpecialistWe are seeking skilled Customer Service Specialists to deliver exceptional customer experiences in a fast-paced retail environment.Main Responsibilities:Welcome and address customers in a friendly and respectful manner, offering outstanding service to every customer.Promote loyalty programs and special offers to customers.Answer...

  • Customer Service Specialist

    5 hours ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $65,000

    Customer Service SpecialistWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Specialist.Key responsibilities include:Data entry of customer sales orders and processing them through the customer portal.Working with customers to administer refunds, returns and warranty questions.Communications internally with all...

  • Customer Service Specialist

    47 minutes ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $96,000

    Job Title: Customer Service SpecialistDescription:We are seeking a Customer Service Specialist to provide expert and tailored service to our customers. The successful candidate will be responsible for receiving, handling, and fulfilling customer orders and credits, ensuring timely communication with internal departments, and delivering precise details...

  • Customer Service Specialist

    8 hours ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $63,000 - $87,000

    We are seeking a skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for delivering exceptional customer service in a high-volume call environment.The ideal candidate will have a passion for providing outstanding customer service and be able to demonstrate a high level of resilience and patience...

  • Customer Service Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time

    Job DescriptionWe are seeking a Customer Service Specialist to join our team in a busy retail environment.The ideal candidate will be passionate about food and enjoy interacting with customers, ensuring a positive shopping experience.The role involves serving customers, sharing knowledge of recipes and cooking tips, and assisting with product packaging for...

  • Customer Service Specialist

    6 hours ago

    Melbourne, Victoria, Australia beBeeRetail Full time $58,920 - $73,305

    Customer Service SpecialistDeliver exceptional customer experiences and promote products in our retail environment.

  • Customer Service Specialist

    6 hours ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $82,280 - $104,930

    **Job Opportunity:** Customer Service SpecialistWe are seeking a skilled professional to join our team as a customer service specialist. As a member of our team, you will be responsible for delivering exceptional customer experiences and resolving queries in a timely and professional manner.In this role, you will interact with diverse personalities, using...

  • Customer Service Specialist

    9 hours ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $80,000

    Customer Support RoleWe are seeking a skilled customer support specialist to join our team. In this role, you will be responsible for delivering exceptional customer service and support to our clients.