Service Coordinator

6 days ago


Port Macquarie, New South Wales, Australia Australian Unity Full time

pAsaServiceCoordinatorwithinourHomeHealthprogram,yourrolewillinvolvemanagingaportfolioofcustomersandateamofCareWorkersinadynamicenvironment./ppWeareseekinganexperiencedprofessionalwithastrongunderstandingofAgedCarefunding,theAgedCareQualityFramework,andpriorCaseManagementexperience./ppbKeyResponsibilities:/b/pulliLeadcustomeracquisitionandgrowthwhilebuildingastrongbrandinthecommunity./liliProvidededicatedclientmanagementthroughinitialassessments,annualreviews,andcomprehensivecareplanning./liliManageandresolveclientescalationsandcomplaintstoensurehighlevelsofsatisfaction./liliDevelopvaluablerelationshipswithexternalserviceprovidersandinternalClinicalandAlliedHealthteams./liliDriveaforward-thinkingrecruitmentstrategyandsupportyourteamthroughouttheemploymentlifecycle./liliPromoteacultureofsafetyandleadbyexample./liliDrivecontinuousimprovementinitiativesandmaintainastrongfocusoncompliance./li/ulpbRequirements:/b/pulliPriorAgedCareexperience,includingknowledgeoffundinglevelsandAgedCareQualityStandards./liliProvenPeopleLeadershipwithatrackrecordofcultivatinghigh-performingteamsandmanagingremoteteams./liliStrongcoachinganddevelopmentcapabilitiestonurtureteamgrowth./liliExceptionalmultitaskingandcustomer-focusedsolutions./liliPriorexperienceinmanagingfinancialbudgets./liliSuccessrateinworkingtoKPIsandtargets./liliEffectivestakeholdermanagementandbusinessoutcomes./liliStrongorganisationskillswithself-managementofpriorities./li/ulpbWhyworkforAustralianUnity?/b/pulliAdditionalLeaveentitlements,includingCommunity,Wellbeing,andDeepListeningLeave./liliFlexibleWorkOptions,includingahybridapproachbetweenclientvisitsandBranchdays./liliLifelonglearningandcareerdevelopmentopportunities./liliStaffdiscountsandaccesstoover1,500fitnessfacilities./liliNovatedCarLeasingoptions./lili14weekspaidParentalLeaveandaccesstoRemedy'sBumptoBabyprogram./li/ul


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