Service Coordinator
2 weeks ago
As a Service Coordinator within our Home Health program, you will play a vital role in managing a portfolio of customers and a team of Care Workers in Port Macquarie. Your primary responsibility will be to lead customer acquisition and growth while building a strong and positive brand in the community.
Key Responsibilities:- Conduct initial assessments, annual reviews, and develop comprehensive care plans to ensure high levels of satisfaction.
- Manage and resolve client escalations and complaints in a timely and professional manner.
- Build and develop valuable relationships with external service providers and internal Clinical and Allied Health teams.
- Drive a forward-thinking recruitment strategy and support your team throughout the employment lifecycle.
- Promote a culture of safety and lead by example.
- Drive continuous improvement initiatives and maintain a strong focus on compliance within your portfolio.
- Prior Aged Care experience, including knowledge of funding levels and Aged Care Quality Standards.
- Proven People Leader with a track record of cultivating a high-performing and engaged team.
- Strong coaching and development capabilities, using both formal and informal methods to nurture your team's growth.
- Exceptional multitasking and the ability to take ownership of customer-focused solutions.
- Prior experience in managing financial budgets.
- Success rate in working to KPIs and targets.
- Effective stakeholder management with the ability to drive business outcomes.
- Strong organisation skills with the ability to self-manage your priorities.
- Additional Leave entitlements, including Community, Wellbeing, and Deep Listening Leave.
- Flexible Work Options, including a hybrid approach between client visits and Branch days.
- Lifelong learning and career development opportunities, including full access to LinkedIn Learning and career opportunities.
- Staff discounts, including discounts across our Insurance, Home, and Personal loans, as well as travel and retail discounts through our partners.
- Fitness Passport, with discounted access to over 1,500 fitness facilities across Australia.
- Novated Car Leasing options through our partner.
- 14 weeks paid Parental Leave and access to Remedy's Bump to Baby program.
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Service Coordinator
1 month ago
Port Macquarie, New South Wales, Australia Australian Unity Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Coordinator to join our team at Australian Unity. As a Service Coordinator, you will play a critical role in managing a portfolio of Home Care Packages and Commonwealth Home Support funded clients, as well as a team of Care Workers in Port Macquarie.Key ResponsibilitiesDrive customer...
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Service Coordinator
2 weeks ago
Port Macquarie, New South Wales, Australia Australian Unity Full timeJob Title: Service CoordinatorAs a Service Coordinator within our Home Health program, your role will involve managing a portfolio of customers and a team of Care Workers in a dynamic and supportive environment.We are seeking an experienced professional with a strong understanding of Aged Care funding, the Aged Care Quality Framework, and prior Case...
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Service Coordinator
4 weeks ago
Port Macquarie, New South Wales, Australia Australian Unity Full timeJob Title: Service CoordinatorAs a Service Coordinator within our Home Health program, your role will involve managing a portfolio of customers and a team of Care Workers in Port Macquarie. We are seeking someone with experience in Aged Care funding, a good understanding of the Aged Care Quality Framework, and prior Case Management experience.Key...
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Service Coordinator
3 weeks ago
Port Macquarie, New South Wales, Australia Australian Unity Full timeJob Title: Service CoordinatorAs a Service Coordinator within our Home Health program, your role will involve managing a portfolio of customers and a team of Care Workers in Port Macquarie. We are seeking someone with experience in Aged Care funding, a good understanding of the Aged Care Quality Framework, and prior Case Management experience.Key...
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Service Coordinator
1 week ago
Port Macquarie, New South Wales, Australia Australian Unity Full timeJob Title: Service CoordinatorAs a Service Coordinator within our Home Health program, you will play a vital role in managing a portfolio of customers and a team of Care Workers in Port Macquarie. We are seeking an experienced professional with a strong understanding of Aged Care funding, the Aged Care Quality Framework, and prior Case Management...
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Service Coordinator
5 days ago
Port Macquarie, New South Wales, Australia Australian Unity Full timeAs a Service Coordinator at Australian Unity, you will play a key role in managing a portfolio of customers and a team of Care Workers in the Home Health program. Your responsibilities will include leading customer acquisition and growth, building a strong and positive brand in the community, and providing dedicated client management through initial...
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Social Services Coordinator
19 hours ago
Port Macquarie, New South Wales, Australia New Horizons Enterprises Limited Full timeJob Title: Social Services CoordinatorWe are seeking a passionate professional to join our team at New Horizons Enterprises Limited as a Social Services Coordinator. In this role, you will provide early intervention and support to individuals at risk of homelessness, currently experiencing homelessness, or living in unsustainable and unsafe accommodation.Key...
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Roster Coordinator for Community Services
5 days ago
Port Macquarie, New South Wales, Australia Garden Village Full timeAbout the RoleWe are seeking a skilled Roster Coordinator to join our Community Services team at Garden Village. In this role, you will be responsible for scheduling supports to our home care clients, working closely with our Care Coordinators to coordinate support staff and ensuring sufficient coverage of support services.Key ResponsibilitiesSupport our...
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Community Services Roster Coordinator
2 weeks ago
Port Macquarie, New South Wales, Australia Garden Village Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Community Services Roster Coordinator. In this role, you will be responsible for scheduling support staff to provide in-home services to clients in the community.Key ResponsibilitiesSupport our Care Coordinators to coordinate support staff to provide in-home...
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Community Services Roster Coordinator
3 weeks ago
Port Macquarie, New South Wales, Australia Garden Village Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Community Services Roster Coordinator. In this role, you will be responsible for scheduling support staff to provide in-home services to clients in the community.Key ResponsibilitiesSupport our Care Coordinators to coordinate support staff to provide in-home...
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Community Services Roster Coordinator
6 days ago
Port Macquarie, New South Wales, Australia Garden Village Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Community Services Roster Coordinator. In this role, you will be responsible for scheduling support staff to provide in-home services to clients in the community.Key ResponsibilitiesSupport our Care Coordinators to coordinate support staff to provide in-home...
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Community Services Roster Coordinator
18 hours ago
Port Macquarie, New South Wales, Australia Garden Village Full timeAbout the RoleGarden Village is a leading provider of aged care, community services, and retirement living solutions. We are seeking a skilled Community Services Roster Coordinator to join our team.Key ResponsibilitiesSupport our Care Coordinators in coordinating support staff to provide in-home services to clients in the community.Communicate scheduled...
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Service Coordinator
17 hours ago
Port Macquarie, New South Wales, Australia Australian Unity Full timeAs a Service Coordinator within our Home Health program, your role will involve managing a portfolio of customers and a team of Care Workers in a dynamic environment.We are seeking an experienced professional with a strong understanding of Aged Care funding, the Aged Care Quality Framework, and prior Case Management experience.Key Responsibilities:Lead...
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Nurse Coordinator
6 days ago
Port Macquarie, New South Wales, Australia NSW Government Full timeJob SummaryThe NSW Government is seeking a skilled Registered Nurse to coordinate and deliver high-quality person-centered nursing care in accordance with the Nursing and Midwifery Board of Australia Standards for Practice for Registered Nurses. The successful candidate will work in a dynamic environment, utilizing their problem-solving skills and...
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Community Engagement Coordinator
1 month ago
Port Macquarie, New South Wales, Australia MA MISSION AUSTRALIA Full timeAbout the RoleWe are seeking a highly skilled and experienced Community Engagement Coordinator to join our team at Mission Australia. As a key member of our Psychosocial Support Program, you will play a vital role in building strong relationships with clients, their support networks, and services to ensure coordinated support.Key ResponsibilitiesDevelop and...
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Service Coordinator
6 days ago
Port Macquarie, New South Wales, Australia Australian Unity Full timepAsaServiceCoordinatorwithinourHomeHealthprogram,yourrolewillinvolvemanagingaportfolioofcustomersandateamofCareWorkersinadynamicenvironment./ppWeareseekinganexperiencedprofessionalwithastrongunderstandingofAgedCarefunding,theAgedCareQualityFramework,andpriorCaseManagementexperience./ppbKeyResponsibilities:/b/pulliLeadcustomeracquisitionandgrowthwhilebuilding...
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Rostering Coordinator
3 weeks ago
Port Macquarie, New South Wales, Australia Australian Unity Full timeJob Title: Rostering CoordinatorAs a Rostering Coordinator at Australian Unity, you will play a crucial role in ensuring the effective scheduling of our Care Workers who provide in-home services to our customers.You will be responsible for creating and managing rosters that meet our customer service requirements, while also ensuring that all administrative...
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Rostering Coordinator
2 weeks ago
Port Macquarie, New South Wales, Australia Australian Unity Full timeJob Title: Rostering CoordinatorAs a Rostering Coordinator at Australian Unity, you will play a crucial role in ensuring the effective scheduling of our Care Workers who provide in-home services to our customers.You will be responsible for creating and managing rosters that meet our customer service requirements, while also ensuring that all administrative...
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Rostering Coordinator
1 week ago
Port Macquarie, New South Wales, Australia Australian Unity Full timeJob Title: Rostering CoordinatorAs a Rostering Coordinator at Australian Unity, you will play a crucial role in ensuring the effective scheduling of our Care Workers who provide in-home services to our customers.You will be responsible for creating and managing rosters that meet our customer service requirements, while also ensuring that all administrative...
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Social Services Coordinator
2 weeks ago
Port Macquarie, New South Wales, Australia New Horizons Enterprises Limited Full timeCase Worker OpportunityNew Horizons Enterprises Limited is seeking a dedicated Case Worker to join our team in Port Macquarie. As a key member of our Supporting and Securing Tenancies program, you will work closely with customers to develop and implement person-centred plans, enhancing living skills, resilience, and community engagement.Key...
