Rostering Coordinator

3 days ago

Sydney, New South Wales, Australia dnata Full time
About the Role

dnata Airport Services Australia is a leading ground handling company providing services to airlines and airport operators across Australia. We offer services in ground handling, cargo, travel, and flight catering across five continents.

We are currently seeking a highly skilled Rostering Coordinator to join our rostering team as part of the Sydney Passenger Services Operation.

This role works closely with the Passenger Service Manager and Service Delivery Manager to ensure the correct manpower is provided on shift.

Key Responsibilities
  • Determining and Obtaining Aircraft Loads: Produce rosters and worksheets according to airlines' Service Level Agreements (SLAs).
  • Processing Annual Leave Requests: Allocate rostering patterns and create new roster patterns in accordance with Enterprise Bargaining Agreement (EBA) conditions.
  • Actioning and Updating Schedule Changes: Prepare accurately completed worksheets for the Service Delivery Manager to use on shift.
  • Staff Allocation and Training: Proactively manage staff allocation for training and handle and maintain staff and business confidentiality.
  • Financial Management: Work with dedicated budgets and provide detailed analytical reports.
Requirements
  • High Level of Attention to Detail: Ensure accuracy and precision in all tasks.
  • Self-Management and Time Management: Work under time restraints and adapt quickly to changes and unexpected situations.
  • Strong Commitment to Dnata's Business Direction and Principles: Demonstrate a strong understanding of our business and its objectives.
Selection Criteria
  • Reliability and Responsibility: Demonstrate a high level of reliability and responsibility in all aspects of the role.
  • Knowledge of Dnata's Business: Have a vast understanding of our business, including Service Level Agreements.
  • Computer Skills: Possess sound computer skills, including Microsoft Word and Excel.
  • Communication Skills: Exhibit excellent written and verbal communication skills.
  • Problem-Solving and Strategic Thinking: Demonstrate the ability to think strategically, problem-solve, and forecast long-term objectives.

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