Customer Relationship Management Professional

1 week ago


Gold Coast City Byron Bay, Australia beBeeMarketing Full time $95,000 - $125,000
Customer Lifecycle Strategist

Drive organisational growth by designing and implementing customer relationship management (CRM) strategies that enhance database engagement, retention, and expansion. Collaborate with cross-functional teams to optimise the customer journey, develop targeted multi-channel marketing campaigns, and leverage data insights to inform business decisions.

Key Responsibilities:
  • Develop and implement CRM strategies that drive measurable results
  • Collaborate with stakeholders to design and deliver targeted marketing campaigns
  • Lead the development of customer journey maps and persona profiles
  • Analyse campaign performance and provide actionable recommendations for improvement
  • Stay up-to-date with industry trends and best practices in CRM and marketing automation
Requirements:
  • 7+ years of experience in a CRM or marketing role
  • Proven track record of driving business growth through strategic planning and execution
  • Demonstrated expertise in Salesforce Marketing Cloud email marketing and automation platform
  • Bachelor's degree in Marketing or related field


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