
Luxury Hotel Guest Experience Expert
2 days ago
A high-level hospitality position awaits at a luxury hotel as Guest Service Agent. This role involves delivering top-notch service to guests during their stay, providing a seamless and memorable experience.
Key Responsibilities:- Deliver exceptional guest experiences, exceeding expectations
- Efficiently manage guest check-in and check-out processes
- Utilize hotel systems (Opera, Fidelio) and Microsoft Office (Word/Excel/Access)
- Effectively communicate with guests, colleagues, and management
- Extensive guest service experience in Front Office/Guest Services
- Prior experience in 5-star establishments advantageous
- Strong keyboard skills and knowledge of hotel systems
- High level of proficiency in Microsoft Office
- The ability to speak a second language (highly regarded but not essential)
This position offers a range of benefits including opportunities for career advancement, training and development, and a competitive salary.
What We Offer:We are committed to providing our guests with an exceptional experience, and we are looking for someone who shares this commitment.
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