Luxury Hotel Guest Service Professional

4 days ago

Gold Coast, Queensland, Australia beBeeGuestService Full time

We are seeking a highly skilled and experienced Guest Service professional to join our dynamic team.

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The ideal candidate will have excellent customer relations, problem-solving, decision-making and time management skills, with a proven track record in delivering exceptional guest experiences within a luxury hotel environment.

Key responsibilities include:

  • Ensuring seamless overnight guest service and hotel operations
  • Providing prompt attention and personal recognition to guests throughout their stay
  • Maintaining high standards of quality and efficiency in all aspects of the role

The successful candidate will possess:

  • Excellent communication and interpersonal skills, both written and verbal
  • An aptitude for figures, reconciliation and Excel spreadsheets
  • Strong organizational skills and ability to thrive under pressure
  • A passion for delivering an experience that consistently surprises and delights our guests

If you are a motivated and enthusiastic individual with a genuine desire to provide exceptional guest service, we would love to hear from you.

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