Luxury Guest Experience Specialist

At the heart of delivering exceptional service lies a deep understanding of what it means to create memorable connections with guests. As a Luxury Guest Experience Associate, you will be responsible for providing outstanding service by answering enquiries, handling guest arrivals and departures, including assisting with luggage.This role is perfect for those...

Guest Service Representative OpportunityWe are seeking a Guest Service Representative to join our team at JW Marriott Gold Coast Resort & Spa.Job Description:As a Guest Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their arrival and departure experiences are memorable and...

Job DescriptionWe are seeking a Guest Services Professional to join our team at the Hilton Surfers Paradise Hotel & Residences. As a vital member of our Guest Services Team, you will play a key role in delivering exceptional guest experiences and ensuring that every guest has a memorable stay at our hotel.Your primary responsibility will be to provide...

Our ideal candidate will possess a proactive approach, strong leadership skills and the ability to communicate effectively.The successful Porter/Valet will be responsible for:Daily concierge desk operations including inventory controls and adherence to service protocolsProviding warm welcomes to guests and visitors, assisting with valet parking, luggage...

A high-level hospitality position awaits at a luxury hotel as Guest Service Agent. This role involves delivering top-notch service to guests during their stay, providing a seamless and memorable experience.Key Responsibilities:Deliver exceptional guest experiences, exceeding expectationsEfficiently manage guest check-in and check-out processesUtilize hotel...

Front Desk AmbassadorThis role is responsible for delivering exceptional guest experiences in a luxury hotel or fine-dining environment.The successful candidate will have strong organisational skills, managing multiple tasks simultaneously and maintaining accurate guest records.A hospitality experience with impeccable attention to detail, excellent...

Experience Opportunity: Deliver Exceptional Guest ServicesAt Sofitel Gold Coast Broadbeach, we believe in creating a luxurious experience for every guest.We are looking for an individual who shares our passion for connecting with people and providing exceptional hospitality. As a member of our team, you will be responsible for delivering seamless experiences...

**Job Description**Key Responsibilities:Manage all reservation requests via phone, email, and online platforms using booking systems efficiently.Build strong guest relationships, especially with VIPs and return guests, noting preferences, dietary needs, and special occasions.Optimise table allocation and guest flow across venues through proactive reservation...

Job Description As a Guest Service Agent, you will be the face of our hotel, greeting and welcoming guests while ensuring seamless check-in and check-out experiences. You will be responsible for managing the switchboard, responding to guest queries, and processing various payment methods. Key Responsibilities: Process all guest check-ins by confirming...

We are seeking an experienced and professional Luxury Guest Ambassador to join our team.This is a unique opportunity to work in a fast-paced environment, providing exceptional customer service and ensuring the presentation of our lounge upholds 5-star standards.Key responsibilities will include:Meeting and greeting guests whilst maintaining high levels of...