Career Opportunities at Goodlife Health Clubs
3 weeks ago
About the Role
The Member Support Consultant is a vital role at Goodlife Health Clubs, responsible for building and maintaining a thriving membership base. As a key player in our team, you will be the first point of contact for prospective members and will inspire them to embark on their wellness journey with us.
Key Responsibilities
- Proactively contribute to club sales budget through sales promotions and referrals campaigns
- Generate and convert high-quality sales leads via community outreach, referrals, and new business opportunities
- Achieve the required number of lead contacts via telephone to maximize sales opportunities
- Deliver sales presentations and tours to prospective members
- Create exceptional member experiences through personalized interactions
- Ensure successful outcomes to member enquiries
- Opening and closing the club as per the club roster
- Participate in member retention programs to inspire members to continue their fitness journey
- Regularly engage with new and existing members to keep them engaged in their journey and recommend club-based products to enhance their experience
About You
- First Aid & CPR certificates
- An ability to build rapport with diverse individuals and help them achieve their goals
- Problem-solving skills and the ability to overcome obstacles
- Outstanding communication abilities to listen, understand, empathize, and influence others
- Tenacity to achieve individual targets and team goals
- A customer-focused approach with a desire to achieve exceptional customer outcomes
What We Offer
- A competitive package including base salary, super, and uncapped commission
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group
- Ongoing training and support to develop your customer service, sales, and leadership skills
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