Vehicle Claims Coordinator

4 weeks ago


Macquarie Park, Australia Acorn Rentals Full time

About the Role:

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As a key member of our team, you will be responsible for managing claims from application to invoicing.

You will report directly to the Claims Administration Manager and have the opportunity to develop a wide range of skills in clerical and customer service with ongoing support and training.

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Your Key Responsibilities will include:

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  • ">
  • Taking applications and bookings via phone and email">
  • Liaising with insurance companies to process claims">
  • Making informed decisions on liability in motor vehicle claims">
  • Coordinating the delivery and collection of replacement vehicles to clients">
  • Contacting smash repair centres regarding client vehicle repairs">
  • Actioning and responding to emails">
  • General administration duties including data entry">
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About Us:

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Acorn Rentals is a market leader in the provision of replacement vehicles to people involved in motor vehicle accidents.

We are looking for someone who is confident, friendly, and has excellent written and oral communication skills.

The ideal candidate will have intermediate computer and keyboard skills, including Microsoft office knowledge, and be able to work under pressure to meet deadlines.

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What We Offer:

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A competitive salary of $60,000 - $70,000 per annum, depending on experience.

A full-time position Monday to Friday, 8am-5pm.

Overtime opportunities available.

Further education and training provided.

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Requirements:

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  • ">
  • Exceptional phone manner and written communication skills">
  • Intermediate computer and keyboard skills, including Microsoft office knowledge">
  • Ability to work under pressure and meet deadlines">
  • Excellent customer service skills and ability to build rapport">
  • Will to learn and take initiative">
">

Location:

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Macquarie Park, NSW.



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