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Disaster Management Specialist

1 month ago

Macquarie Park, Australia Acorn Rentals Full time

About the Role: We are seeking a highly organized and detail-focused Disaster Management Specialist to join our team at Acorn Rentals. As a key member of our claims administration department, you will be responsible for managing claims from application to invoicing.

Your Key Responsibilities Will Include:

  • Taking applications and bookings via phone and email
  • Liaising with insurance companies to resolve claims efficiently
  • Making informed decisions on liability in motor vehicle claims
  • Coordinating the delivery and collection of replacement vehicles to clients
  • Contacting Smash Repair Centres regarding client vehicle repairs
  • Actioning and responding to emails in a timely manner
  • Performing general administration duties, including data entry

About the Company: At Acorn Rentals, we provide replacement vehicles to individuals involved in motor vehicle accidents, often working closely with insurance companies. Our head office is located in Macquarie Park NSW, where we manage bookings, logistics, and claims administration for branches across Sydney, Melbourne, Adelaide, Perth, and Brisbane.

Requirements:

  • A confident and friendly phone manner
  • Exceptional written and oral communication skills
  • Intermediate computer and keyboard skills, including Microsoft Office knowledge
  • The ability to work under pressure and meet deadlines
  • A willingness to learn and take initiative

Benefits: As a full-time Claims Administration Specialist, you can expect a competitive salary of around $60,000 per annum, plus opportunities for overtime and further education. Our company culture values teamwork and professional growth, offering a dynamic and supportive work environment. Located in Macquarie Park, close proximity to public transportation makes this an ideal opportunity for those looking to develop their career in a rapidly expanding industry.