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Building Strong Business Relationships

3 weeks ago

Sydney, New South Wales, Australia beBeeRelationship Full time $80,000 - $120,000
Client Engagement Specialist

We are seeking a highly skilled Client Engagement Specialist to join our team based in Sydney.

Key Responsibilities:
  • Conduct regular meetings with clients to assess business needs and build strong relationships.
  • Engage directly with business owners and operational leads to deliver tailored communication and IT solutions.
  • Maintain proactive engagement to identify new opportunities and strengthen client retention.
  • Prepare for and document client interactions in CRM systems to ensure clarity and follow-up.
  • Stay up to date with technology advancements, and competitor activity relevant to small businesses.
  • Collaborate with a dedicated support team to manage service delivery, resolve issues, and execute opportunities.
  • Build and maintain detailed territory and client plans aligned to retention and growth targets.
  • Represent the company professionally at client meetings and local business events.
Requirements:
  • Proven experience in a sales or client management role, preferably within the mid-market segment.
  • Strong relationship-building skills and commercial acumen.
  • Proactive sales mindset with a focus on achieving results.
  • You have a growth mindset through continuous learning and improvement.
  • Ability to work collaboratively with internal teams and manage multiple priorities.
  • Proficiency in CRM systems and data management.
What We Offer:
  • Flexible working hours and remote work options.
  • Inclusive paid parental leave.
  • Access to online learning and development resources.
  • Opportunities to connect with colleagues through employee-led volunteer groups.
  • A vibrant campus environment with amenities and services.
  • Free transportation from Macquarie University Metro Station.
At Our Organisation:

We value diversity and inclusivity, and strive to create an equal employment opportunity for all job seekers. If you require any adjustments or accessibility support during the recruitment process, please contact us.