Frontline Customer Support Specialist

7 days ago

City of Canning, Australia beBeeCustomerService Full time $60,000 - $80,000

Are you a customer service expert looking for a new challenge? We have an exciting opportunity for a Customer Service Officer to join our team

Job Summary:

  • As a Customer Service Officer, you will be the primary point of contact for customers, providing exceptional support and resolving their queries in a timely and professional manner.

Key Responsibilities:

  • Supporting and maintaining high-quality customer relationships through proactive communication and issue resolution.
  • Providing internal and external customer support relating to enquiries and requests, ensuring prompt and efficient resolutions.
  • Data entry and general administration tasks to maintain accurate records and ensure seamless operations.

Requirements:

  • Extensive experience in administration and customer service, with a proven track record of delivering exceptional results.
  • Proficiency in using SAP, with a strong understanding of its applications and benefits.
  • Prior sales experience, with a demonstrated ability to meet targets and exceed customer expectations.
  • Strong organisational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
  • Excellent written and verbal communication skills, with a focus on clarity, concision, and professionalism.

Benefits:

  • Free on-site parking, allowing you to commute comfortably and conveniently.
  • A competitive hourly rate, reflecting your value and expertise.
  • Potential for career progression, with opportunities for growth and development.
  • An immediate start, allowing you to begin making a meaningful contribution to our team.

About Us:

We are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. Our commitment to inclusivity and respect is unwavering, and we strive to create a workplace that is welcoming and supportive to everyone.

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