Enterprise Structure Consultant

2 weeks ago

Sydney, New South Wales, Australia Future You Full time

Future You is partnering with Lifeline to recruit an Enterprise Structure Consultant on a six-month basis. This role is critical in ensuring that the Text and Chat function's framework is fit for purpose, scalable, and aligned with strategic objectives.

The successful candidate will be responsible for reviewing and assessing the current organisational structure and capabilities of the Text and Chat function. They will evaluate the current framework, recommend a new structure that meets the department's evolving needs, and identify key development and capability gaps to facilitate a smooth transition to the redesigned model.

Key Responsibilities
  • Conduct a comprehensive review of the current structure, identifying strengths, gaps, and areas for improvement. Assess roles, responsibilities, and workforce capabilities within the Text and Chat function to determine alignment with strategic objectives.
  • Develop a detailed proposal for a revised organisational structure. This includes defining key roles, reporting lines, responsibilities, and identifying areas where workforce capabilities need enhancement. Ensure that the structure is adaptable, scalable, and future-proofed to meet the growing demands of the Text and Chat services.
  • Act as a key member of the broader project team and collaborate closely with other team members to ensure that the new structure integrates seamlessly with recommendations related to operational excellence, service delivery improvements, and technology updates.
  • Identify development and capability gaps within the current workforce. Create an upskilling plan that ensures staff are equipped with the necessary competencies to thrive in the new structure.
  • Build and maintain strong relationships with internal stakeholders, including department heads, team leaders, and HR, to gather insights, secure support for proposed changes, and ensure that organisational adjustments align with stakeholder expectations.
  • Collaborate with key stakeholders and HR to develop and implement change management strategies that ensure a smooth transition to the new structure. Focus on clear communication and staff engagement to support adoption and success.

Our ideal candidate will have a deep understanding of enterprise structure consulting and experience in reviewing and developing organisational structures in dynamic environments. They will possess strong analytical and strategic thinking skills, as well as excellent communication and stakeholder engagement abilities.

This is an exciting opportunity to join Future You and contribute to the growth and development of Lifeline's Text and Chat function. If you are a motivated and experienced professional looking to make a meaningful impact, please apply.

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