Senior Korean-Speaking Forex Account Manager

4 weeks ago

Sydney, New South Wales, Australia TMGM Full time

TMGM is a pioneering online trading and investment services provider, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. Our commitment to regulatory compliance, technological innovation, and unparalleled customer service sets us apart from the rest.

We strive to empower our clients with the best trading conditions by leveraging industry-leading and cutting-edge platforms. This ensures an exceptional trading experience that meets their evolving needs. Our relentless pursuit of research and development drives liquidity and usability, providing them with the tools necessary to succeed in the ever-changing financial landscape.

About the Role

In line with our regional growth, we seek a passionate and experienced Korean-Speaking Account Manager to join our dynamic team. If you're dedicated to a long-term career in the financial industry, TMGM offers the perfect platform for success. We invite you to seize this opportunity and explore how your skills can contribute to our growth.

Your Impact and Contribution

As a Senior Account Manager at TMGM, your primary focus will be driving sales for our products and services. You will be responsible for delivering exceptional customer service across all communication channels, ensuring client satisfaction. Your role will involve:

  • Sales Growth:
    • Assist in driving sales by promoting and selling TMGM's products and services.
    • Independently utilize strong sales skills to identify and generate client pipelines.
    • Build and nurture relationships with new clients to foster long-term partnerships.
  • Client Service:
    • Deliver exceptional customer service across various communication channels to ensure client satisfaction.
    • Respond quickly and professionally to client inquiries, and resolve issues effectively.
  • Performance and Goal Orientation:
    • Work towards specific Key Performance Indicators (KPIs) to meet or exceed sales targets.
    • Expand knowledge about the markets, FX industry, and TMGM's platforms and products.
    • Strive to achieve team and individual metrics, contributing to overall success.

Requirements

  • We seek a minimum of two years of experience in the Forex industry. Previous exposure to customer-focused environments such as customer services, sales, outbound/inbound support, consulting, or similar fields would be advantageous.
  • Comfortable making high outbound calls and engaging with diverse buyers. You should possess confident communication skills or be motivated to enhance your communication abilities.
  • Strong ownership of responsibilities. You are proactive in addressing challenges, displaying a problem-solving mindset. You are a diligent worker, driven to achieve results, fearless when faced with obstacles, and hungry to start a rewarding career.
  • Excellent overall communication abilities, including modifying approaches to suit various audiences.
  • Proficiency in English and Korean Speaking with solid understanding of Korean market and business culture.

Benefits

  • Experience a unique work culture that thrives on high performance, where you can gain valuable experience and achieve remarkable success.
  • We offer a competitive salary package of $80,000 per year and an enticing commission structure with truly uncapped earning potential.
  • Both part-time and full-time options allow you to tailor your work arrangement to fit your lifestyle.
  • We invest in your growth and development, offering ongoing training and support to equip you with the tools and knowledge needed to excel in your role.

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