Forex Support Specialist

4 weeks ago


Sydney, New South Wales, Australia EBR Full time
Forex Customer Support Job Description

We are seeking a highly skilled and experienced Forex customer support specialist to join our team at EBR. The ideal candidate will have a strong background in financial markets, particularly in Forex and CFD trading.

Key Responsibilities:
  • Manage customer inquiries through various channels, including live chat, email, and phone.
  • Process client deposits and withdrawals in a timely and efficient manner.
  • Provide high-quality support to clients, ensuring their issues are resolved promptly and professionally.
  • Work closely with the account management team to ensure seamless customer experience.
  • Stay up-to-date with market trends and regulatory requirements to provide expert advice to clients.
Requirements:
  • Proven experience in Forex and CFD trading, with a strong understanding of market dynamics.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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