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Healthcare Administrative Assistant

1 month ago

Burwood, Victoria, Australia ForHealth Group (Dayforce) Full time

About ForHealth Medical Centres

We are a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of medical centres and health practitioners nationwide. Together, we contribute to millions of patient consultations annually.

Opportunity Summary

We are looking for a casual medical receptionist to join our Burwood practice. This role involves managing a busy front desk, welcoming patients, supporting healthcare professionals, and general administration duties.

Key Responsibilities

  • Greeting patients and welcoming them into the Centre.
  • Collecting and entering patient details into the database.
  • Scheduling appointments (when required).
  • Answering telephone calls and enquiries.
  • Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

  • Exceptional customer service skills with previous customer service experience an advantage.
  • Excellent communication skills including a professional telephone manner.
  • Detail-orientated.
  • Ability to multi-task and prioritise.
  • Knowledge of Pracsoft/Medtech is an advantage.
  • Ability to work as part of a team and independently.
  • Neat and professional presentation.

Benefits

  • A competitive hourly rate.
  • Employee benefits to support your mental and physical wellbeing.
  • Dental discounts for both you and your loved ones.
  • Uniform provided.

Estimated Salary: $25-$30 per hour