Care Coordinator

1 week ago

Burwood, Victoria, Australia Uniting AgeWell Full time

About Us:

Uniting AgeWell is a values-based organization dedicated to supporting older people in experiencing wellbeing, choice, and independence in their lives.

We strive to provide high-quality services and care through our 4300 staff and 600 volunteer staff across various locations in Victoria and Tasmania.

Our workplace culture is built on the BEST philosophy – Believe, Excel, Support, and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation, and Inclusion.

We offer a range of benefits that make us an attractive employer in the aged care sector. These include:

  • Above award hourly rates
  • Salary packaging benefit up to $15,900 + $2,650 annually
  • Annual Leave loading
  • Career pathways, education, and training opportunities
  • Comprehensive Employee Assistance Program available 24/7 for our staff
  • Enhanced Parental Leave options
  • Location options - move within our Uniting AgeWell network (Victoria and Tasmania)
  • A not-for-profit organization
About the Role:

This is an exciting opportunity for a Full-Time Care Organiser role, working Monday-Friday 9am-5pm, based out of our Burwood East office.

You will be the key contact for clients and play an active role in supporting our Care workers maintaining day-to-day service delivery and coordination of client services including scheduling, customer service, records management, monthly reporting, and document control.

As a Care Organiser, you will have the opportunity to make a positive difference in the lives of our clients, enhancing their self-esteem and empowering them to make choices.

About You:

To be successful in this role, you will need:

  • Great customer service skills which are friendly and professional
  • Experience and knowledge in Commonwealth Supported Home Care Packages
  • Previous administrative and rostering/scheduling experience in community services
  • Ability to manage multiple requests in a fast-paced environment
  • Experience within the aged care sector
  • Thrive in a team and appreciate one-to-one interactions
  • Commitment to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support, and Trust)

In addition to these requirements, you will need to meet the following essentials for working in Aged Care:

  • A current Working With Children Check card
  • Current and ongoing flu vaccinations
  • Australian working rights
  • Ability to pass a national police clearance and NDIS Clearance

The estimated salary for this role is around $60,000-$70,000 per annum, depending on your level of experience and qualifications.

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