Enterprise Relationship Manager

3 days ago

Sydney, New South Wales, Australia Marsh Pty Ltd Full time
Overview of Marsh Pty Ltd

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor.

Compensation Package

Our base compensation package includes an attractive salary of $80,000 - $120,000 per annum, depending on experience and qualifications.

About the Role

We are seeking a talented individual to join our Affinity practice team at Marsh. This role will be based in our office, with a requirement of working at least three days a week in the office.

This hybrid position involves implementing Client First Principles across your portfolio of medium to large accounts, ensuring high-quality customer service and consistent attainment of revenue and expense budgets.

  • Consistently achieve agreed service standards.
  • Foster effective long-term relationships with key client decision makers and monitor changes to preserve these relationships.
  • Take a proactive approach to account management and service delivery, ensuring client needs are identified and met.
  • Utilise strong negotiation skills to provide favourable outcomes for clients and the organisation while maintaining relationships with insurer partners.
  • Implement successful account retention and defence strategies.
  • Assist claims colleagues in negotiating equitable claim settlements on behalf of clients.
  • Maintain a thorough understanding of major classes of General insurance and stay updated on new technical and product developments.
  • Keep abreast of relevant legislation, including the Insurance (Agents & Brokers) Act and Insurance Contracts Act.
Key Skills and Qualifications

To succeed in this role, you will need:

  • Tier 1 qualified.
  • Minimum 3-5 years' experience in insurance broking or underwriting.
  • Experience managing a portfolio and looking after small to medium commercial accounts.
  • Proficient in placing and advising on a wide range of insurance classes, including Public Liability and Management Liability.
  • Strong commercial acumen.
  • Excellent delivery of technical, administrative, and consulting support to clients.
Benefits

As a valued member of our team, you can expect:

  • We help you be your best through professional development opportunities, interesting work, and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

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