Senior Operations Manager
1 month ago
We are seeking an exceptional Senior Operations Manager to lead our Call Centre team in North Sydney.
About Us:
Global EnergyTech and Renewables powerhouse 1KOMMA5 is revolutionizing the sustainable energy sector. With operations in 7 countries and plans for further global expansion, we're pioneering the solar and sustainable energy industry by seamlessly integrating in-home solar and renewable products with cutting-edge digital technology.
Job Overview:
This is a rare opportunity to join a dynamic and rapidly growing business. As a Senior Operations Manager, you will be responsible for leading and coaching the Call Centre team to achieve outstanding results. You will implement strategies, monitor key performance indicators (KPIs), and develop effective scripts and objection handling techniques.
You will have a high level of autonomy, working closely with the management team to drive business growth and success. To succeed in this role, you must possess excellent communication skills, a nurturing and supportive approach, and the ability to self-lead, problem-solve, and make decisions.
What We Offer:
We offer a competitive salary package, negotiable based on experience, plus the opportunity to work with a forward-thinking company at the forefront of the sustainable energy sector. If you are a motivated and experienced professional looking for a new challenge, please apply with your up-to-date resume today.
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