Customer Service Representative

2 weeks ago


Merrylands, New South Wales, Australia Cash Converters Full time

Cash Converters is a leading Australian retailer with a strong presence in the second-hand market.

We are looking for a skilled Retail Assistant to join our Buys and Loans Department at our Merrylands location in a casual capacity. The ideal candidate will have excellent customer service skills, be able to negotiate effectively, and have a passion for technology, gaming, collectables, jewellery or tools and hardware.

The key responsibilities of this role include:

  • Accurately performing day-to-day transactions in our Buys and Loans department.
  • Ensuring KPI targets are achieved by actively seeking pricing feedback and trends.
  • Building lasting relationships with customers by actively listening to and understanding their needs.
  • Effectively communicating pricing, valuation and pawnbroking options to customers.

In return for your hard work and dedication, you can expect:

  • A competitive salary of $50,000 per year, based on your level of experience and qualifications.
  • Monday to Saturday shifts available, with no Sunday trading.
  • Ongoing quarterly store and team bonuses, as well as full paid training provided.
  • Paid parental leave, salary packaging for a novated car lease, health insurance discounts, and 30% in-store discount.

Cash Converters supports diversity, inclusion and equal opportunity, and we encourage people from all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.



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