Sales and Service Representative

1 week ago


Merrylands, New South Wales, Australia Cash Converters Full time

Cash Converters, a leading Australian retailer, offers an exciting opportunity for a Sales and Service Representative in our Buys and Loans department at our Merrylands location. As a casual employee, you will be responsible for delivering exceptional customer service while performing day-to-day transactions.

About the Role

  • This position requires strong communication skills to build lasting relationships with customers and negotiate win-win outcomes.
  • Accurate processing of transactions is essential to meet Key Performance Indicator (KPI) targets.
  • You will also be required to provide clear explanations of contract details to customers.

About You

  • A proven track record in customer-facing roles, preferably in retail, is highly regarded.
  • Knowledge of technology, gaming, collectables, jewellery, or tools and hardware is desirable.
  • You must be confident in your ability to discuss pricing, valuation, and pawnbroking options with customers.

What's on Offer

  • Salary: $55,000 - $65,000 per annum, based on experience and performance.
  • Monday to Saturday shifts available, with no Sunday trading.
  • Opportunities for career development and advancement within the company.
  • Ongoing store and team bonuses, with full paid training provided.
  • Paid parental leave and salary packaging options.
  • Health insurance discounts and access to wellness activities.

We are committed to diversity, inclusion, and equal opportunity. We encourage applicants from all backgrounds to apply.



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