Customer Support and Account Management Specialist

2 days ago


Adelaide, South Australia Data#3 Ltd Full time
About the Role

We are seeking a highly skilled Customer Support and Account Management Specialist to join our team at Data#3 Ltd.

Job Description
  • Support Account Executives and Managers in meeting sales targets by promptly responding to internal and external inquiries.
  • Prepare and manage customer quotations, proposals, and price lists with accuracy and efficiency.
  • Assist with tenders and maintain portal pricing, ensuring consistency and competitiveness.
  • Develop and maintain strong relationships with customers and internal stakeholders, enhancing long-term strategic partnerships.
  • Forecast and plan account updates with Account Executives and Managers, contributing to effective account management.
  • Oversee the resolution of backorders and order fulfilment issues, ensuring timely and satisfactory responses.
  • Manage product returns and attend relevant trade and customer events to represent the company.
Requirements
  • You have at least two years of experience in sales administration or customer support, ideally in an ICT environment.
  • You excel at effective negotiation and problem-solving, bringing a positive approach to challenges.
  • You demonstrate ethical business practices and maintain integrity in interactions with customers, vendors, and peers.
  • Your knowledge of IT products enhances your support capabilities, allowing you to provide accurate and relevant assistance.
  • Proficiency in MS Office Suite, especially Word and Excel, is a key part of your skill set.
  • You have strong oral and written communication skills to ensure clarity and precision with all stakeholders.
  • You can prioritise effectively, staying organised and meeting targets and deadlines consistently.
Benefits
  • Attractive estimated salary: AU$70,000 - AU$90,000 per annum, depending on experience.
  • A dynamic work environment with opportunities for continuous learning and professional development.
  • A supportive culture that values diversity, equity, and inclusion.
  • A chance to make a real impact within a collaborative team environment.


  • Adelaide, South Australia Data#3 Ltd Full time

    About Data#3 LtdData#3 Ltd is a leading ASX200 listed company with over 1,400 employees across 12 locations in Australia and Fiji. We have been named one of Australia's Best Workplaces in Technology by Great Place To Work in 2024.SalaryThe estimated annual salary for this role is between $60,000 - $80,000 AUD, depending on experience.Job DescriptionWe are...


  • Adelaide, South Australia Bendigo and Adelaide Bank Full time

    Job OverviewBendigo and Adelaide Bank is seeking a highly skilled Financial Service Specialist to join our team. This role will involve working with customers experiencing financial difficulty, providing effective solutions to manage their obligations and protect the bank's security position while ensuring a high standard of customer service.About the...


  • Adelaide, South Australia Bendigo and Adelaide Bank Full time

    About the OpportunityWe are seeking a highly skilled Customer Support Officer to join our team at Bendigo and Adelaide Bank. As a key member of our team, you will play a critical role in supporting the business objectives of the Bank in the management of delinquent loans, credit cards, business and savings accounts.As a Customer Support Officer, you will...


  • Adelaide, South Australia Programmed Full time

    About ProgrammedProgrammed is a market leading Automotive Electronic Products company, committed to innovation and excellence. They are currently looking for an Account Management Specialist to join their team in Adelaide.About the role:This position will work autonomously from Adelaide, managing key accounts across both states, including high-profile...


  • Adelaide, South Australia Data#3 Ltd Full time

    {"About the Role": "Data#3 is seeking a highly skilled Customer Support Representative to join our team! As a key member of our sales success team, you will work closely with industry leaders to drive real business impact and develop your career in tech. In this role, you will provide exceptional customer service, support account executives and managers in...


  • Adelaide, South Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking a Customer Support Specialist to join our team in providing exceptional customer service and support to our clients.


  • Adelaide, South Australia Bendigo and Adelaide Bank Full time

    About the RoleWe're seeking a dedicated and detail-oriented Customer Support Quality Assurance Specialist to join our team. In this role, you'll play a critical part in ensuring that our customers receive exceptional support by evaluating and improving our processes.


  • Adelaide, South Australia GSK Full time

    About the RoleGSK is building a national specialty team and looking for an experienced Specialist Account Manager to join our new Haematology team.Reporting into the National Sales Manager, you will have full ownership and accountability for managing accounts within your territory; providing a consistent, science led and value-added service across the...


  • Adelaide, South Australia Programmed Full time

    At Programmed, we're seeking a highly skilled Accounts Payable Specialist to join our team.This is a fantastic opportunity for an individual who enjoys working with numbers and has excellent communication skills.The successful candidate will be responsible for creating and amending supplier accounts in multiple financial systems, liaising with suppliers...


  • Adelaide, South Australia Small Animal Specialist Hospital (Sash) Full time

    About SASHSASH is a leading veterinary hospital network in Australia, providing specialist and emergency care for dogs, cats, and other companion animals. Our mission is to deliver the highest standards of veterinary care in a compassionate and supportive environment.


  • Adelaide, South Australia Bendigo and Adelaide Bank Full time

    About the OpportunityWe are seeking an experienced Customer Support Officer to join our team in Adelaide or Bendigo. As a key member of our support team, you will work closely with customers who are experiencing financial difficulties and provide personalized solutions to help them manage their obligations.Key responsibilities include:Supporting the business...

  • Sales Account Manager

    3 weeks ago


    Adelaide, South Australia Tpg Telecom Full time

    {"h1":"Account Management Opportunity at TPG Telecom", "p":"We are seeking an experienced Account Management professional to join our team at TPG Telecom. As a key member of our sales team, you will play a vital role in retaining and growing our existing customer base. You will be responsible for managing sales leads, providing first-class customer service,...


  • Adelaide, South Australia Data#3 Ltd Full time

    At Data#3 Ltd, we're seeking a highly skilled Customer Support and Partnership Manager to join our team. As a key player in our sales success, you'll collaborate with industry leaders and work towards developing your career in tech.This dynamic role offers the perfect blend of office collaboration and remote work flexibility, allowing you to thrive in a...


  • Adelaide, South Australia Women's and Children's Health Network Full time

    About the OpportunityWe are seeking a highly skilled and experienced Casual Ward Clerk to join our team at the Women's and Children's Health Network. As a key member of our Division of Paediatric Medicine, you will be responsible for providing exceptional administrative and reception support services to our ward.Key Responsibilities:Providing high-level...


  • Adelaide, South Australia REO Group Full time

    Job Title: Accounts Payable SpecialistIn the role of Accounts Payable Specialist, you will be responsible for managing the accounts payable function with a focus on daily reconciliations and processing invoices. You will have the opportunity to work in a dynamic team environment and develop your data entry skills.Key Responsibilities:* Full function accounts...


  • Adelaide, South Australia REO Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Accounting and Payment Specialist to join our team. The successful candidate will have experience with end-to-end accounts payable processes, including reconciliation of supplier statements, bank reconciliations, and expense tracking.About the RoleProcess high-volume invoices manuallyReconcile...


  • Adelaide, South Australia Programmed Full time

    We are seeking a skilled Accounts Payable Specialist to join our team on a contract basis with varying duration, ranging from 4 weeks to 12 months. The ideal candidate will have experience in creating and amending supplier accounts, liaising with suppliers regarding tax invoice compliance, and providing excellent customer service.Key Responsibilities:Create...


  • Adelaide, South Australia Michael Page Full time

    OverviewMichael Page is partnering with a dynamic ASX-listed mining business to find an experienced Senior Accounts Payable Specialist. This role will be based in the Adelaide CBD and offers market-leading remuneration + 10% STI Bonus.Job SummaryThe successful candidate will play a crucial role in preparing and administering payroll for corporate and...


  • Adelaide, South Australia Bendigo and Adelaide Bank Full time

    Unlock a Rewarding Career in Risk ManagementWe're seeking an exceptional Customer Support Officer to join our team at Bendigo and Adelaide Bank. As a key member of our risk management team, you'll play a vital role in supporting the business objectives of the bank by managing delinquent loans, credit cards, business and savings accounts.Your primary...


  • Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team in Australia. This is an exciting opportunity to work with a leading insurance and asset management brand, where you will be responsible for managing a portfolio of property technical complaints to early resolution.Key ResponsibilitiesProactively manage a portfolio of...