Customer Relationship Specialist
3 days ago
We're seeking an exceptional Customer Support Officer to join our team at Bendigo and Adelaide Bank. As a key member of our risk management team, you'll play a vital role in supporting the business objectives of the bank by managing delinquent loans, credit cards, business and savings accounts.
Your primary responsibility will be to work closely with customers experiencing financial difficulties, providing effective solutions that balance their needs with the bank's security position. This will require strong negotiation and listening skills to guide customers to the most appropriate outcome.
We're looking for someone with a passion for delivering great customer outcomes who can think creatively and provide innovative solutions to complex problems. Previous collections experience is advantageous but not essential. What's more important is your ability to demonstrate excellent customer service skills, work well under pressure, and maintain accurate records.
You'll also need to have:
- Exceptional phone and communication skills
- A caring and empathetic nature with the resilience to deal with people who are going through difficult times
- Positive can-do attitude with good problem-solving and negotiation skills
- Ability to work with targets and key performance indicators
- High attention to detail and accuracy
- Strong computer skills
In return for your hard work and dedication, we offer a competitive salary package including a base salary of approximately $60,000 per annum, plus benefits such as flexible work options, health and wellbeing support, and opportunities for professional development.
We believe that a diverse workforce supported by an inclusive culture is central to our success, and we actively encourage applications from those who bring diversity of thought to our business.
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Customer Relationship Specialist
4 weeks ago
Adelaide, South Australia Bank of Queensland Full timeAbout the RoleWe are seeking an experienced Customer Relationship Specialist to join our team at Bank of Queensland. As a key member of our team, you will be responsible for providing outstanding customer service and building long-lasting relationships with our customers.Key Responsibilities:Identify and support customers to explore their current and future...
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Private Bank Associate
4 weeks ago
Adelaide, South Australia BOQ Specialist Full timeAbout the RoleWe are seeking an experienced and self-motivated individual to join our Private Banking team as an Associate. The successful candidate will assist the Relationship Executive with the ongoing management of their client portfolio, focusing on relationship management with our Private Banking customers and end-to-end home loan administration.The...
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Customer Relationship Manager
6 days ago
Adelaide, South Australia Rentokil Initial Full timeAbout the RoleWe are seeking a Customer Relationship Manager to be part of our team in Adelaide. This full-time permanent role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer...
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Customer Relationship Officer
4 weeks ago
Adelaide, South Australia Bendigo and Adelaide Bank Full time**About the Role**We're seeking a skilled Customer Relationship Officer to join our team at Bendigo Bank. As a key member of our Branch, you will provide exceptional customer service and support, meeting customers' end-to-end banking needs across transaction activities, exploring their needs and circumstances, and providing consumer lending and other...
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Customer Relationship Development Specialist
5 days ago
Adelaide, South Australia Humm Group Full timeHumm Group, a leading non-bank financial services institution in Australasia, is seeking an experienced Sales Support Officer to join its Seller Success Team.The ideal candidate will possess excellent customer service skills, with the ability to build strong relationships with merchant partners and sales teams. The role involves providing high-level support,...
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Customer Relationship Officer
4 weeks ago
Adelaide, South Australia Bendigo and Adelaide Bank Full timeAbout the RoleWe're seeking a Customer Relationship Officer to provide a seamless Branch experience by meeting customers' end-to-end banking needs across transaction activities, exploring needs and circumstances, and providing consumer lending and other financial solutions relevant to their lifestyle.This role is ideal for someone keen to learn and progress...
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Customer Experience Specialist
2 weeks ago
Adelaide, South Australia Small Animal Specialist Hospital (Sash) Full timeAbout SASHSASH is a leading veterinary hospital network in Australia, providing specialist and emergency care for dogs, cats, and other companion animals. Our mission is to deliver the highest standards of veterinary care in a compassionate and supportive environment.
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Adelaide, South Australia Randstad Full timeRandstad is currently seeking a highly skilled Financial Services Relationship Specialist to join their Collections team in Adelaide CBD. This 6-month contract offers the opportunity to transition to a permanent position for the right candidate.Key Responsibilities:Develop and maintain strong relationships with customers through high-quality serviceResolve...
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Customer Relationship Growth Manager
5 days ago
Adelaide, South Australia Tpg Telecom Full timeAt Tpg Telecom, we are seeking an experienced Customer Relationship Growth Manager to join our team. In this role, you will play a vital part in driving revenue growth and customer satisfaction.About the RoleWe are looking for a skilled Account Manager with a proven track record of retaining and growing customer portfolios. As a Customer Relationship Growth...
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Senior Relationship Manager
3 weeks ago
Adelaide, South Australia Westpac Full timeUnlock Your Potential as a Senior Relationship ManagerAt Westpac, we're committed to supporting Australian industry through a network of professional bankers, specialists, and support teams. As a Senior Relationship Manager, you'll play a critical role in managing a high growth portfolio with a cash flow lending focus. You'll work closely with internal...
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Senior Relationship Manager
4 weeks ago
Adelaide, South Australia Westpac Full timeJob SummaryWe are seeking an experienced Senior Relationship Manager to join our team at Westpac Commercial Banking. As a key member of our team, you will play a critical role in managing a high growth portfolio with a cash flow lending focus.About the RoleAs a Senior Relationship Manager, you will be responsible for ensuring our customers' needs are met and...
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Junior Veterinary Specialist
4 weeks ago
Adelaide, South Australia Small Animal Specialist Hospital (Sash) Full timeAbout the Role:We are seeking a skilled and compassionate Veterinary Emergency Specialist to join our team at Small Animal Specialist Hospital (SASH). As a Junior Veterinary Specialist, you will play a vital role in providing exceptional care to our patients and their families.Key Responsibilities:Provide high-quality emergency care to patients, working...
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Customer Claims Specialist
2 weeks ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeCustomer Claims SpecialistWe are seeking a Customer Claims Specialist to provide superior customer service to motor claimants in a timely manner.This role involves managing the operational processing of claims and ensuring all parties are informed throughout the process.You will be responsible for managing a high volume of inbound and outbound calls, and...
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Customer Service Consultant
6 days ago
Adelaide, South Australia Rentokil Initial Full timeJob Summary:We are seeking a skilled Customer Service Consultant to join our team at Rentokil Initial. This role will involve building relationships with customers, utilizing exceptional customer service skills to promote our products and services, and working closely with the Customer Service Team Lead.Key Responsibilities:Provide exceptional customer...
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Customer Relations Specialist
4 weeks ago
Adelaide, South Australia Randstad Full timeRole OverviewWe are seeking a highly skilled Customer Relations Specialist to join our Collections team at Randstad. As a key member of our team, you will be responsible for building strong relationships with customers, providing them with solutions to their financial queries, and working to support them through their financial journey.Key...
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Adelaide, South Australia Superloop Full timeSuperloop is a leading provider of high-quality internet services to Australian homes and businesses.As a Telecommunications Customer Experience Specialist, you will play a crucial role in delivering exceptional customer experiences through technical guidance and resolution.The successful candidate will have the opportunity to work with our growing Home...
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Customer Success Specialist
4 weeks ago
Adelaide, South Australia REO Group Full timeJob Title: Customer Success SpecialistJob Summary:Fleet Complete is seeking a Customer Success Specialist to join our team. As a key member of our Customer Experience group, you will be responsible for ensuring the success of our clients throughout their customer life cycle.Responsibilities:Act as the primary point of contact for clients to implement...
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Employment Relationship Specialist
4 weeks ago
Adelaide, South Australia WISE EMPLOYMENT LTD Full timeUnlock Your Potential with WISE EmploymentWe are seeking a driven and empathetic individual to join our team as an Employment Consultant. As a key member of our team, you will play a vital role in assisting individuals with disabilities, illnesses, injuries, or employment barriers to achieve their career goals.Key Responsibilities:Develop and maintain strong...
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Customer Service Specialist
4 weeks ago
Adelaide, South Australia Allianz Australia Full timeAbout the RoleWe are seeking a skilled Customer Service Specialist to join our team in Adelaide, SA. As a Customer Service Specialist, you will be responsible for delivering excellent customer service and sales skills to ensure positive customer outcomes.Key Responsibilities* Manage a portfolio of inbound and outbound sales calls and correspondence within...
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Senior Relationship Manager
2 weeks ago
Adelaide, South Australia Westpac Full timeAbout the Role:We're seeking an experienced relationship manager to join our team at Westpac Commercial Banking. As a Senior Relationship Manager, you'll play a key role in managing a high growth portfolio with a cashflow lending focus.Main Responsibilities:Manage a high growth portfolio with a cashflow lending focus.Work closely with internal stakeholders...