Digital Health Experience Architect

4 weeks ago


Bella Vista, New South Wales, Australia ResMed Full time

About ResMed

At ResMed, we're shaping the future of healthcare by creating innovative digital solutions that empower patients to take control of their well-being. As a leading global medical device company, we're committed to helping people breathe better, live better, and thrive in a world where respiratory conditions are a growing concern.

Job Summary

We're seeking an experienced Digital Health Experience Architect to join our team and lead the development of seamless and immersive experiences across various online and offline touchpoints. This is a unique opportunity to leverage your expertise in experience design principles to drive meaningful interactions with our customers and shape the future of healthcare.

About the Role

The successful candidate will be responsible for:

  • Leading a team to deliver cutting-edge experiences that integrate online and offline touchpoints, focusing on delivering exceptional customer outcomes and exceeding expectations.
  • Collaborating with cross-functional teams, including Marketing, Revenue, and CX Leadership, to develop a cohesive brand personality that engages all five senses.
  • Driving innovation through experimentation and agile development, staying ahead of emerging trends in design, research, and technology.
  • Navigating complex markets and cultures to build and orchestrate experiences of varying maturities, scale, and preferences.
  • Influencing broadly across the organization to drive a focus on customer experience and design excellence.

About You

To succeed in this role, you'll need to possess:

  • A deep understanding of our customers' experiences and a passion for continuously evolving and influencing the way we design experiences and products.
  • Strategic and visionary thinking, with the ability to develop and execute experiences that align with the company's global business objectives.
  • Inspirational leadership skills, with the ability to inspire teams through deeply considered vision and ignite enthusiasm, foster collaboration, and drive exceptional results.
  • Strong technical proficiency in experience design principles across CX, UX, ID, or other Design capabilities.
  • The ability to influence broadly across the organization and drive a focus on customer experience and design excellence.

What We Offer

As a valued member of our team, you can expect:

  • An estimated salary of $180,000 - $240,000 per annum, based on location and experience.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Flexible work arrangements and opportunities for professional growth and development.
  • The chance to work with a talented and passionate team dedicated to making a meaningful impact in the lives of millions of people worldwide.

Join Our Team



  • Bella Vista, New South Wales, Australia ResMed Full time

    At ResMed, we're revolutionizing healthcare by harnessing the power of technology. As a Digital Experience Architect, you'll play a pivotal role in crafting seamless and immersive experiences that empower our customers to take control of their health.This is an opportunity to redefine the way people interact with their well-being, leveraging cutting-edge...


  • Bella Vista, New South Wales, Australia ResMed Full time

    Company Overview:At ResMed, we're shaping the future of healthcare by designing connected experiences that empower people to take control of their well-being.Role Overview:We're seeking a seasoned leader to join our team as Chief Experience Architect. This role will be responsible for crafting intuitive digital journeys that transform users into empowered...


  • Bella Vista, New South Wales, Australia ResMed Full time

    At ResMed, we are pushing the boundaries of digital innovation to create a connected health ecosystem. As our Director of Omnichannel Experience, you will be responsible for crafting intuitive digital journeys that empower users to take control of their health.We are seeking a strategic and visionary leader who can inspire teams through a deeply considered...


  • Bella Vista, New South Wales, Australia Greenstone Financial Services Full time

    About Greenstone Financial ServicesWe offer a fantastic opportunity for a Cloud Architect Leader to join our team in Norwest Business Park. As a key member of our Product Engineering organisation, you will play a critical role in leading the modernisation of our core systems.The successful candidate will have 10+ years of experience in software engineering,...


  • Bella Vista, New South Wales, Australia Greenstone Financial Services Full time

    About Greenstone Financial ServicesWe are a leader in the sales and distribution of insurance products under a portfolio of credible owned and white-labelled brands. Our goal is to make a positive difference in people's lives by providing quality solutions that help protect what matters most.Opportunity OverviewEstimated Salary: AU$200,000 per annumA great...


  • Bella Vista, New South Wales, Australia Greenstone Financial Services Full time

    About UsGreenstone Financial Services is a leading provider of insurance products under a portfolio of credible owned and white-labelled brands, including Real Insurance, RSPCA Pet Insurance, Guardian, Australian Seniors Insurance Agency, and Choosi. Our mission is to make a positive impact in people's lives by offering quality solutions that help protect...


  • Bella Vista, New South Wales, Australia Davidson Full time

    About DavidsonWe are proud to partner with a leading Not-for-Profit organization that provides aged care services across Australia.**Job Summary**This is an exciting opportunity to be part of a large-scale digital transformation project as a Program Coordinator. As the Program Coordinator, you will provide administrative support and assistance to the Program...


  • Bella Vista, New South Wales, Australia Davidson Full time

    About the CompanyDavidson has proudly partnered with an impactful Not-for-Profit organization, providing aged care services nationwide.The RoleThis is a fantastic opportunity to be part of a large-scale digital transformation project. As the Program Coordinator, you will provide administrative support and assistance to the Program Director. Your focus will...


  • Bella Vista, New South Wales, Australia Davidson Full time

    About DavidsonWe are proud to partner with a leading Not-for-Profit organization that provides aged care services across Australia.**Job Summary:**This is an excellent opportunity to join our team as a Program Coordinator and be part of a large-scale digital transformation project. As a Program Coordinator, you will provide administrative support and...


  • Bella Vista, New South Wales, Australia Kincare Full time

    About the role:At KinCare, we're seeking a talented Senior Customer Experience Advisor to join our national contact centre. As a vital member of our team, you'll be responsible for delivering exceptional customer experiences through inbound calls and ensuring each interaction is of the highest quality.We offer a hybrid working model, allowing you to split...


  • Bella Vista, New South Wales, Australia People2People Full time

    Job OverviewPeople2People is collaborating with a leading provider of medical devices and digital health solutions focused on respiratory care and chronic conditions.This innovative company has a global presence spanning over 140 countries, committed to enhancing home healthcare and improving quality of life for millions.


  • Bella Vista, New South Wales, Australia Wellways Full time

    Company OverviewWellways, a nationally recognized provider of mental health and disability services, is a values-based organization that offers a rewarding career for Mental Health Youth Support Workers.About UsWe're passionate about our work, which is enjoyable, challenging, and rewarding. Our teams strive to ensure everyone can imagine and achieve their...


  • Bella Vista, New South Wales, Australia Greenstone Financial Services Full time

    Lead Cloud Architect at Greenstone Financial ServicesAbout Us:Greenstone Financial Services is a pioneering insurance company, delivering high-quality solutions to help people protect their valuables. With a portfolio of reputable brands, including Real Insurance and Guardian, we strive to make a positive impact on individuals' lives.We are currently seeking...


  • Bella Vista, New South Wales, Australia Seven Animal Health Full time

    We are seeking a skilled and experienced veterinary nurse to join our North Western based Sydney Veterinary Hospital team.Key Responsibilities:To provide exceptional patient care and customer service in a fast-paced, busy environmentTo work largely unsupervised, exercising sound judgement and decision-making skillsTo maintain high standards of surgical...


  • Bella Vista, New South Wales, Australia Seven Animal Health Full time

    About Seven Animal HealthSeven Animal Health is a renowned veterinary hospital in the North West of Sydney, committed to delivering exceptional patient care and customer service with high standards.Job SummaryWe are seeking experienced Full-time and Part-time Veterinary Nurses to join our team. As a key member, you will be responsible for providing top-notch...


  • Bella Vista, New South Wales, Australia Pearl Energy No 1 Pty Ltd Full time

    Pearl Energy No 1 Pty Ltd is a forward-thinking organization that has been leading the way in innovation and operational efficiency. Our IT Services Division plays a vital role in supporting our retail operations, logistics, and customer engagement through cutting-edge technology solutions tailored to the petroleum and convenience retail industry.About UsWe...


  • Bella Vista, New South Wales, Australia Seven Animal Health Full time

    Established veterinary hospital in Bella Vista, NSW, seeks a skilled Veterinary Nurse to join their dedicated team. With a strong focus on delivering exceptional patient care and customer service, the ideal candidate will possess a Certificate IV in Veterinary Nursing or equivalent, with at least 2 years of paid experience.The successful applicant will be...


  • Bella Vista, New South Wales, Australia Seven Animal Health Full time

    Job OverviewWe are seeking experienced veterinary nurses to join our team at Seven Animal Health in Sydney.Key ResponsibilitiesProviding exceptional patient care and customer service in a fast-paced environmentRequirementsMinimum 2 years of paid veterinary nursing experience (Certificate IV Veterinary Nursing)Excellent communication skills and ability to...


  • Bella Vista, New South Wales, Australia Seven Animal Health Full time

    Seven Animal Health is seeking two experienced veterinary nurses to join our team in a dynamic and fast-paced environment. We are committed to providing exceptional patient care and customer service, with a focus on delivering high-quality care to pets.Key Requirements:2+ years of paid veterinary nursing experience (Certificate IV Veterinary...


  • Bella Vista, New South Wales, Australia Seven Animal Health Full time

    Experienced Veterinary Nurse sought by Seven Animal Health in Bella Vista, NSW. This family owned, purpose built veterinary hospital seeks a friendly and self-motivated individual to join their team.A key focus of the role is providing exceptional patient care and delivering high standard customer service.The successful candidate will work with a passionate...