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Customer Service Representative
2 months ago
Are you passionate about delivering exceptional customer experiences and making a meaningful impact in healthcare? We're seeking a talented Customer Service Representative to join our dynamic Solutions Team at Stryker Australia Pty Ltd.
Key Responsibilities:- Investigate and respond to customer inquiries in a timely and strategic manner, striving to exceed expectations.
- Collaborate with cross-functional teams to address complex customer issues and implement sustainable solutions.
- Participate in brainstorming sessions and process improvement initiatives to enhance operational efficiency and customer experience.
- Embody a customer-centric mindset, demonstrating a commitment to understanding and meeting customer needs.
- Strong problem-solving skills, with the ability to analyze complex issues and develop effective customer solutions.
- Excellent communication skills, with clear and concise verbal and written communication abilities.
- Customer-centric mindset, with a drive to deliver exceptional service and meet customer needs.
- Team player mentality, with a collaborative approach to working with teammates and other departments.
- Experience in implementing process improvements, with a demonstrated track record of identifying inefficiencies and implementing changes.
- Adaptability, with the ability to thrive in a fast-paced environment with changing priorities and business needs.
- Work from home (up to 100%)
- Ongoing training and opportunities for career progression
- Paid Parental leave schemes
- Volunteer Day
- Engagement Day
- Onsite gym available in most offices
- Being part of one of the world's largest and most recognizable brands
- Excellent team culture – we have fun whilst we work
- A Leader who will support & guide you throughout your career
- Access to employee benefits including health care, financial wellbeing & insurance
- Access to our career and self-development program from day one
- Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes
