Local Host

9 hours ago


Melbourne, Victoria, Australia Veriu Group Full time
{"Responsibilities": "As a key member of our team, you will be responsible for providing exceptional guest services at all touchpoints, including check-in, check-out, and during their stay. You will be the face of our hotel, ensuring that every guest feels welcome and valued. Your creative problem-solving skills will be put to the test as you respond to guest complaints and issues in a professional and courteous manner. You will also be responsible for being a true host and local connection for our guests, providing recommendations and advice on key points of interest in the area. In addition, you will support the Hotel Manager in ensuring the hotel operates to Veri-Best standard.

Benefits: You will have access to national career growth opportunities, accelerated development in hotel management or corporate areas, comprehensive onboarding and ongoing support, and the chance to join our Fast-Track Hotel Management Development program. You will also enjoy genuine flexibility and job security, as well as high-performing culture that values relationships and individuality.

About You: We are looking for someone who is adaptable, enjoys variety, and operates with an ownership mindset. You must have approved Australian working rights, a First Aid Certificate, and a Responsible Service of Alcohol Certificate. You will also need to be flexible to work a variety of shifts throughout the week, including weekends and public holidays on rotation with other team members.

If you are a customer-focused individual who is passionate about delivering exceptional guest experiences, we want to hear from you"}

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