Guest Experience Ambassador

13 hours ago


Melbourne, Victoria, Australia Wyndham Destinations Full time

Deliver Exceptional Guest Experiences

At Wyndham Destinations, we're passionate about putting the world on vacation. As a Guest Experience Host, you'll play a vital role in delivering unforgettable experiences for our guests. If you're a people person with a passion for customer service, we want to hear from you

About the Role

You'll be the face of our resort, greeting and registering guests, and providing them with insider knowledge on the local area. Your excellent communication skills and enthusiasm will ensure that every guest feels welcome and valued. You'll also be responsible for completing department-related paperwork, using communication equipment, and working closely with the resort operations team to provide a seamless check-in experience.

What You'll Bring

  • Previous experience in a similar hotel position
  • Genuine passion for customer service and the local area
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic, self-motivated, and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
  • Ability to recognize and solve problems in the workplace
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays

Why Work with Us?

At Wyndham Destinations, we're committed to delivering exceptional experiences for our guests. We offer a range of benefits, including professional development funding, discounted hotel stays, and subsidised private health cover. If you're looking for a career where you can grow and develop, we want to hear from you



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