Luxury Housekeeping Manager

4 days ago


Melbourne, Victoria, Australia Lancemore Hotel Group Full time
About the Role

We are seeking an experienced Luxury Housekeeping Manager to lead our dynamic team of room attendants and deliver exceptional cleanliness and service to our discerning guests.

Key Responsibilities:

  • Lead a team of housekeeping staff, overseeing tasks such as rostering, recruitment, performance management, and engagement.
  • Provide comprehensive training to housekeeping staff on standard procedures, including quality, productivity, and safety standards.
  • Monitor costs associated with housekeeping-related expenditure and manage these within budget parameters.
  • Manage staff rosters in alignment with hotel occupancy levels.
  • Take ownership of housekeeping, public area cleaning, and guest service delivery.
About You

To succeed in this role, you must have experience leading housekeeping or cleaning teams. You should understand basic core competencies, including payroll percentages, minutes per occupied room, and inventory management (linen, amenities). A keen eye for detail and a drive to continuously improve your output are essential.

You will also need to be comfortable managing your time effectively, considering that this is a hotel servicing guests seven days a week. Additionally, you must have full, unrestricted rights to work in Australia.

About Us

Lancemore Crossley St Hotel is a one-of-a-kind theatre-inspired, design-led hotel located in the heart of Melbourne's Theatre District. Our hotel features 112 rooms inspired by our surroundings, a stunning rooftop terrace, and an inviting lobby bar.

We strive to constantly grow and seek approaches to be better in everything. As a member of our high-performing workplace, you will be joining a culture that believes in developing new talent and empowering people to drive their own results.



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