Resident Experience Manager
5 days ago
We are seeking a creative and detail-oriented professional to lead wellbeing initiatives and events.
About the Role:As the Wellbeing Manager, you will design and deliver programs that foster wellbeing, community and connection. You will work closely with teams to align initiatives with resident engagement goals and business objectives.
This role also involves leading a casual events team, including scheduling, training, supervising and monitoring performance to ensure seamless delivery of programs and events.
Key Responsibilities:- Design & Deliver: Create high-quality social, wellness and educational events that reflect resident interests and build community.
- Team Leadership: Provide day-to-day oversight of casual team members, including rostering, training, supervising and tracking performance.
- Community Care: Support resident wellbeing through proactive engagement, incident follow-up and partnerships with local/university support services.
- Vendor Engagement: Build relationships with vendors, contractors and local businesses to enhance resident life and deliver value-added initiatives.
- Operations & Compliance: Manage event budgets, ensure compliance with policies and WHS standards, and capture reporting on attendance, satisfaction and outcomes.
- Marketing & Outreach: Collaborate with internal teams to promote events across digital and onsite channels, ensuring alignment with marketing and leasing objectives.
Our ideal candidate is passionate about creating inclusive and impactful resident experiences. If you enjoy leading others and thrive in dynamic, people-focused environments, we encourage you to apply for this opportunity.
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