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Resident Experience Coordinator
2 weeks ago
Job Title: Resident Experience Coordinator
About the JobAre you passionate about delivering exceptional guest experiences and working in a dynamic environment? We are seeking a motivated Resident Experience Coordinator to join our team.
This role will involve creating a welcoming atmosphere for residents, providing support with daily operations, and ensuring the highest level of service delivery. You will be responsible for monitoring and reporting any concerns or issues related to resident safety and wellbeing, and escalating as needed.
As a key member of our team, you will have the opportunity to develop your skills and knowledge, and contribute to the growth and success of our organization.
Key Responsibilities- Provide exceptional customer service and support to residents
- Monitor and report any concerns or issues related to resident safety and wellbeing
- Assist with daily operations, including administrative tasks and mail management
- Contribute to the development and implementation of strategies to improve resident experience
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Computer literacy and ability to learn new systems
- Unrestricted work rights in Australia
- A competitive salary and benefits package
- Opportunities for professional development and career advancement
- A dynamic and supportive work environment
- A generous referral bonus scheme
