Customer Support Operations Lead

About the RoleThis role is a key position within our Customer Engagement Centre, supporting internal stakeholders across all business units and assisting with the customer journey. Reporting to the Senior Customer Engagement Associate, you will be responsible for:Providing superior customer service capabilities, prioritizing the customer experience at all...

Key ResponsibilitiesAs the primary point of contact for customers, you will provide exceptional service and support to internal stakeholders across all business units. Your primary goal is to assist customers throughout their journey, ensuring a seamless and satisfactory experience.Customer Service Expertise: Demonstrate a superior customer service...

We are seeking a highly skilled CUSTOMER ENGAGEMENT PROFESSIONAL to join our team at the Customer Engagement Centre.About the RoleThis is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support to internal stakeholders across all business units.Key Responsibilities:Provide superior customer service,...

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Company OverviewAt Probe Operations Pty Ltd, we're driven by a passion for delivering exceptional customer experiences. Our team is dedicated to providing innovative solutions that empower individuals and businesses alike. With a strong focus on customer satisfaction, we strive to make a positive impact in the lives of our clients.About the RoleWe are...

Join our Customer Engagement Centre as a Customer Engagement Associate and be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey in line with Metricon Homes' mission and values.As a key member of our team, you will report to the Senior Customer Engagement...

Job Summary:We are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key Responsibilities:•...

Job SummaryWe are seeking a highly skilled Customer Engagement Liaison Professional to join our team at the Customer Engagement Centre. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey.About UsMetricon Homes is Australia's Most Trusted Choice, as...

About Shri Ambika Group: As a dynamic Australian company, we are dedicated to delivering high-quality products and excellent customer service nationwide. Our mission is to provide value to customers, with a focus on efficient operations and prompt dispatch of orders within 24 hours.Job Title: Customer Service Operations LeadLocation: Victoria,...

About UsMetricon Homes is a leading Australian home builder with a reputation for delivering exceptional customer experiences. Our team is dedicated to providing top-notch service and support to our customers.

Job SummaryWe are seeking a highly motivated and experienced Customer Service Operations Lead to join our team at Shri Ambika Group Pty Ltd, trading as EzoneDeal. This role is crucial in upholding our commitment to customer satisfaction and efficient service.The successful candidate will oversee the daily operations of the customer service department,...

Job SummaryWe are seeking an experienced Customer Support Team Lead to join our Global Operations Team in Melbourne. As a key member of our team, you will be responsible for leading a small offshore and regional team of customer support advisors in the delivery of software customer service.About the OpportunityThis is an exciting opportunity to make a real...

About WEX AustraliaWEX Australia Pty Ltd, a global company with operations across multiple regions, is seeking a dynamic Team Leader to lead a multilingual customer support team in Melbourne.This role offers an exciting opportunity to make a meaningful impact on customer satisfaction and contribute to the company's growth. If you're a proactive leader with a...

About the RoleWe are seeking a highly skilled and experienced Customer Experience and Operations Manager to lead our team of 80+ Customer Service Officers and Customer Service and Sales Officers in delivering exceptional customer experiences across Yarra Leisure's centres.Key ResponsibilitiesLead the Customer Service team in monitoring performance, providing...

Opal Packaging Plus Truganina SiteWe are seeking an experienced Customer Service Manager to lead our Customer Service Team at the Opal Packaging Plus (OPP) Truganina site.About YouA tertiary qualification in a commercial stream, such as business or management.Solid experience in leading and managing a team in a fast-paced customer service...

This is an exciting opportunity to lead the daily customer service for a team of Technicians and manage the complete operations of allocated sites, workshops, and machines. The ideal candidate will have several years of relevant experience in a maintenance environment, including planning efficient service execution and managing customer satisfaction.About...

We are seeking an experienced Customer Support Operations Coordinator to join our team in Melbourne. The successful candidate will provide excellent first-line support via live chat, email, and phone, resolving inquiries on initial contact using their skills and positive attitude.Key Responsibilities:Provide exceptional customer service by promptly...

This exciting role offers an opportunity to lead daily customer service for a team of technicians and know the customers' installed base and service opportunities in the area.Key Responsibilities:Oversee daily service planning and executionDistribute work allocation to service technicians fairly and properlyAddress customer problems promptly and provide...

WEX Australia Pty Ltd is seeking an experienced and motivated Customer Support Team Lead to lead a multilingual team in Melbourne.The ideal candidate will have proven experience leading a team in a call center environment, ideally in financial services or payment processing. Fluency in Cantonese, Mandarin, and English is essential for effective communication...

About the RoleWe are seeking a highly skilled and organized Practice Assistant to join our Central Support Team in Melbourne. As a key member of our team, you will provide administrative and operational assistance to our legal operatives and Practice Executives, ensuring the smooth operation of our office.Key ResponsibilitiesProvide operational support to...