Chief Customer and Product Officer Lead

3 weeks ago


Melbourne, Victoria, Australia CircuIT Recruitment Group Full time

As a Chief Customer and Product Officer Lead at CircuIT Recruitment Group, you will have the opportunity to shape the future of healthcare technology. This role offers a unique chance to drive innovation and make a lasting impact.

Key Responsibilities
  • Product Strategy: Oversee the entire product lifecycle, from conception to launch, aligning with customer needs, market trends, and business objectives.
  • Customer Experience: Drive improvements in customer experience and user interface, prioritising usability and accessibility.
  • Sales and Marketing Collaboration: Work closely with sales and marketing teams to boost revenue growth and brand awareness.
  • Team Leadership: Lead and inspire a talented team of Product Owners, Business Analysts, and support staff.
  • Executive Engagement: Present strategic insights and recommendations to senior leadership.
Key Focus Areas
  • Product Development: Drive product development and ensure scalability, particularly in the healthcare sector, moving away from bespoke solutions.
  • Customer Experience (CX/UX): Lead the enhancement of CX/UX and front-end usability with a strong commercial focus.
  • Customer Engagement: Gain valuable feedback from customers to inform product development and strategy.
  • Product Scalability: Identify opportunities to scale product offerings and develop customisable solutions to meet diverse customer needs.

We are seeking an experienced leader who is committed to product strategy, enhancing customer experience, and driving business growth. The ideal candidate will have strong commercial acumen, excellent communication skills, and the ability to inspire and motivate teams. The estimated salary for this role is $180,000 - $220,000 per annum, depending on experience.

The successful candidate will be based in Melbourne, Australia. If you are a passionate leader who is looking for a new challenge, please submit your application below.



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