Strategic Operations Lead for Risk Management and Governance

2 days ago


Melbourne, Victoria, Australia Australia And New Zealand Banking Group Limited Full time

About Us

We're shaping a world where people and communities thrive. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As Strategic Operations Lead for Risk Management and Governance, you'll play a key role in ensuring regulatory obligations are met, customer complaints and errors are resolved in a timely manner, and performance management reporting is delivered on a consistent basis.

This role is within the leadership team of the Chief Operating Officer (COO) AU & PNG, Institutional.

Your Key Responsibilities:

  • Work closely with the entire COO Aus, International and Group Capability Centre colleagues to understand risks/issues, past, present and emerging, and lay down measurable strategies to de-risk the business.
  • Drive cultural change and embedding of the NFR Framework and associated policy requirements on behalf of the business and its ultimate Line 1 Risk Owner.
  • End-to-end ownership of regulatory reporting and communications relevant to tasks undertaken for Institutional AU & PNG customers.
  • Champion identification and understanding future and emerging risks, including monitoring external and internal business environment to identify and understand future and emerging strategic risks.
  • Monitor customer outcomes (quality and timeliness of delivery) and oversee resolution of customer complaints.
  • Ensure financial management of the business is delivered effectively, including planning/forecasting/budgeting/STPs and projects.

You Will Bring:

  • Extensive experience in the banking and financial services sector.
  • Navigating varied cultural contexts while leading, planning and executing change.
  • Knowledge of ANZ's Non-Financial risk framework and regulatory requirements.
  • Proven ability to identify performance uplift opportunities and influence others to make required improvements.
  • Strong influencing and negotiation skills backed up by excellent communication ability, written and verbal.

Why Join Us?

At Australia And New Zealand Banking Group Limited, we offer a range of benefits, flexible working arrangements, and access to health and wellbeing services. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

About the Salary: $120,000 - $180,000 per annum, based on location and experience.



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