IT Service Delivery Manager

2 days ago


City of Charles Sturt, Australia Workforce Australia for Individuals Full time

About The Opportunity

We are seeking a highly skilled IT Service Desk Manager to join our innovative and customer-focused Group Transformation team at Workforce Australia for Individuals.

As a key member of our team, your primary focus will be on identifying and understanding the root cause of technology problems and implementing efficient solutions to enhance our people's productivity.

This is a hands-on role in a fast-paced, global business environment, requiring you to provide high-level IT support to our user groups across the organization.

The goal of your team is to bridge the gap between technology and people, creating a seamless experience for our customers.

In Terms Of Specific Responsibilities, You Will

  1. Lead and manage a small IT Service Desk team, providing guidance and mentorship to ensure their success.
  2. Collaborate with our customers to understand their technology needs and develop effective solutions.


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