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2 months ago
Workforce Australia for Individuals is seeking a dynamic and enthusiastic Customer Service Officer to join our team on a casual basis. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Deliver outstanding customer service to clients, responding to their inquiries and resolving issues in a professional and timely manner.
- Collaborate with our team to ensure seamless service delivery, working together to achieve our goals and objectives.
- Assist with general administrative tasks and data entry as needed, ensuring accurate and efficient processing of client information.
- Develop and maintain strong relationships with clients, building trust and rapport through effective communication and problem-solving skills.
Requirements
- Previous experience in a customer-facing role is highly desirable, but not essential.
- A friendly, approachable personality with a genuine passion for helping others.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
- Ability to work independently as well as part of a team, prioritizing tasks and managing multiple projects simultaneously.
