Transformational Program Manager

5 days ago

Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time
About the Role

We are seeking a highly experienced and skilled Transformational Program Manager to join our team at eFinancialCareers Ltd. as a Strategic Implementation Executive. As a Client Success Leader, you will be responsible for the delivery and overall success of one or more implementation programs.

Key Responsibilities
  • Act as the business owner responsible for the successful delivery of the program, operating as the senior conduit between the client and eFinancialCareers Ltd.
  • Consult with Clients to understand their strategy, business objectives, operating model needs and challenges. Provide subject matter expertise and industry experience to lead Alpha solution discussions.
  • Initiate and set goals for programs according to the strategic objectives of the organization.
  • Oversee and approve program plans inclusive of eFinancialCareers Ltd., client and critical 3rd party tasks.
  • Ensure program milestones and dependencies support agreed upon scope and timeline.
  • Develop and monitor budgets, forecasting and resource allocations for the program.
  • Establish Project Governance both internally and with the client ensuring all stakeholders are communicated with frequently and appropriately.
  • Drive the client, internal stakeholders and critical 3rd parties to execute against their tasks and milestones; drive proper governance and program reporting.
  • Drive a high performing culture across the program teams in which people operate to deliver client outcomes with a One eFinancialCareers Ltd. mindset.
  • Supervise all program and project managers involved to provide feedback and resolve complex problems.
  • Implement standard change control process, deploy and maintain risk, issue and decision logs.
  • Ensure program activities adhere to legal guidelines and internal policies.
  • Build and manage relationships with the client and all stakeholders.
  • Drive continuous improvement to reduce implementation time, improve quality and improved client experience, and enable faster revenue recognition.
Requirements
  • Leadership and an ability to bring together teams across different levels and disciplines within the organization.
  • Outstanding presentation, communication (oral & written), and relationship building skills across all levels of management. A detail-oriented disposition and clear, concise communication skills.
  • Curiosity, strong critical thinking, problem solving, decision making and relationship management skills.
  • Demonstrated experience in the design, delivery and implementation of front, middle, back office and data solutions within the investment management industry.
  • The Enterprise Culture traits and behaviors - Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community.
  • Ability to translate business requirements into detailed technical requirements and vice versa.
  • Ability to work in a team environment, secure team and stakeholder buy-in, and motivate team to accomplish goals and objectives.
Education & Preferred Qualifications
  • Demonstrated experience leading large transformational programs.
  • Strong understanding of financial markets and investment management processes, including back office functions. Experience with front-to-back investment servicing and operations functions is preferred.
  • Knowledge of front and middle office technology is an advantage. Charles River, Blackrock Aladdin, Thinkfolio, SimCorp Dimension, Markit EDM, Eagle Pace, etc.
  • Experience with Agile software development, highly configurable systems and leading testing techniques.
  • Ability to travel across the region as required.

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