Senior Program Manager

7 days ago

Sydney, New South Wales, Australia The Recruitment Company Australia Full time
Job Description

Job Title: Senior Program Manager - Digital Transformation

Job Summary:

We are seeking an experienced Senior Program Manager to lead our digital transformation program at Sydney Water. The successful candidate will have a proven track record of delivering high-impact business transformation and change in utilities, with a strong focus on driving corporate strategy definition and execution.

Key Responsibilities:

  • Lead the conversion and translation of solution design into tactical execution plans with appropriate staging that aligns with the wider portfolio of work.
  • Ensure maximum efficiency in the allocation of resourcing across all Projects within the Program.
  • Lead and ensure the effective coordination of all Programs and Projects and their interdependencies and constraints.
  • Define and develop the Implementation Business Case to achieve the objectives outlined in the Initiate Business Case.
  • Accountable for managing the time, cost, quality and benefits outcomes of the programs ensuring that mixed model resourcing is allocated and right sized to deliver a successful initiative.
  • Ensure the solution is fit for purpose and meets business needs within the scope of the business case, ensuring Sydney Water customers and our people enjoy a positive uplift in user experience and performance outcomes.
  • Ensure all aspects of organisational and cultural change are well planned and delivered, to ensure all solutions are efficiently adopted and sustained, while maintaining positive cultural engagement.
  • Facilitate the timely decision and implementation of a digital platform replacement strategy, within the required timeline.
  • Ensure the development and management a holistic view of strategic and operational projects, business as usual activities and external projects and activities which may impact the program agenda.
  • Manage, monitor and report on progress including issues, risks, budget (incl costs and benefits realisation).
  • Ensure that Program and Project deliverables meet agreed requirements and are appropriate in terms of quality, schedule and budget.
  • Manage third party contributions to the program, as required e.g. external consulting teams.
  • Leverage Sydney Water's Program / Project management methodologies and standards to ensure consistency in approach and quality of outputs.
  • Lead and manage an integrated team of resources required to deliver the Program, creating a culture of high performance, stakeholder engagement and customer centricity.
  • Coach and mentor resources to lift Sydney Water's delivery capability.

Requirements:

  • Degree qualification in technology / business domain is highly desirable.
  • Certification in project or program management (Agile, Prince 2, Pm P, Pg MP, Managing Successful Programs, Prosci).
  • Experience in delivering high-impact business transformation and change in Utilities where the current model has several commercial impacts as part of transitioning to target state.
  • Experienced at driving major organisational wide change in a large organisation including driving corporate strategy definition and execution and business model / operating model changes.
  • Must have led the successful strategy, design and execution of these types of programs previously.

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