Policy Support Professional

2 days ago


Perth, Western Australia Vero Insurance Full time

At Vero Insurance, we're seeking a skilled Policy Support Professional to join our Real Estate, Procurement & Operations Team in Perth. This is a fixed-term full-time opportunity that will see you supporting the smooth operation of our business.

We're committed to building futures and protecting what matters for our customers. As a Policy Support Professional, you'll play a critical role in ensuring our processes are efficient, accurate, and aligned with our customer-centric approach.

The successful candidate will have demonstrated experience in a business operations role, with a strong emphasis on attention to detail and accuracy. You'll be proficient in data input activities, problem-solving, and analytical skills, including underwriting guidelines and recommendations for individual risk acceptance or declinature.

You'll also possess excellent interpersonal and customer service skills, with the ability to build relationships and rapport at all levels. Your computer literacy and navigation skills will enable you to effectively navigate our systems and tools.

This is a fantastic opportunity to broaden your career opportunities while working with a dynamic team. We encourage external learning and offer study support to eligible employees.

In this role, you'll work closely with our extended teams to ensure seamless workflow and exceptional customer experiences. Your knowledge of our products and insurance guidelines will be invaluable in providing informed recommendations and solutions.

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Employee rewards: exclusive offers on retailers like Myer, David Jones, Coles, and Woolworths.
  • Employee discounts: across our brands and products, including Suncorp Bank, AAMI, Shannons, Apia, and GIO.
  • Study support: encouragement and support for external learning, broadening your career opportunities.
  • Parental Leave: 20 weeks parental leave for primary carers.
  • Wellness: initiatives promoting health and financial wellbeing, including discounted gym membership plans.

The estimated salary for this position is $65,000 - $90,000 per annum, depending on experience. If you're passionate about delivering exceptional results and making a real difference, we'd love to hear from you



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