Federal Program Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeAnalyst Full time $87,000 - $102,000
Job Overview

We are seeking a seasoned Federal Program Management Analyst to lead our team in delivering exceptional results. This role presents opportunities for building strong relationships with external stakeholders and providing expert guidance.

Key Responsibilities:
  • Collaborate with cross-functional teams to develop strategic communication plans for external audiences.
  • Design and create high-quality technical documentation for internal and external stakeholders.
  • Analyze processes to enhance customer satisfaction and loyalty.
  • Conduct thorough research and provide actionable insights on customer feedback.
  • Facilitate ongoing engagement activities to foster strong relationships with clients.
  • Support Customer Relationship Management by delivering exceptional customer service and improving interactions with government agencies.
  • Coordinate data calls and requests for information with clients, ensuring timely and accurate responses.
  • Manage high-priority tasks and communicate effectively with stakeholders to meet project deadlines.
Requirements:
  • Bachelor's Degree in a relevant field.
  • A minimum of 3 years of experience working in the federal government sector.
  • Previous experience supporting an IT Program Management Office, with a focus on stakeholder communications and engagement.
About Us:

Our organization is a women-owned small business that has received recognition for excellence in its industry. We have been named one of the "Best Firms to Work For" by Consulting Magazine and are a proud recipient of the Elev8 GovCon honor.

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