
Telephone Call Coordinator
3 days ago
This role focuses on managing incoming, outgoing, and internal telephone calls by directing them to the relevant destination. Additionally, it involves handling emergency codes and alarm management.
- Process telephone calls at the switchboard and manage public announcements of emergency codes.
- Provide in-person assistance to patients, carers, staff, and community members at the main enquiries desk, offering directions and support as needed.
Key Responsibilities
The successful candidate will be responsible for:
- Maintaining accurate records of all calls and transactions.
- Managing phone directories and ensuring up-to-date contact information.
Skills and Qualifications
To excel in this role, candidates should possess excellent customer service and communication skills, with the ability to work in a fast-paced environment, prioritize tasks, and handle challenging interactions professionally and compassionately. Prior experience in reception or clerical roles is highly desirable.
What We Offer
We provide a supportive and dynamic work environment that fosters growth and development opportunities.
Join Our Team
-
Call Centre Coordinator
3 days ago
Ballarat, Victoria, Australia beBeeCustomerService Full time $49,999 - $69,999Job DescriptionThis role involves handling incoming, outgoing and internal telephone calls to ensure effective call routing.The key responsibilities include managing emergency codes, public announcements and responding to in-person enquiries from patients, carers, staff and community at the main Enquiries desk.A team player is required to work...
-
Administrative Professional
3 days ago
Ballarat, Victoria, Australia beBeeAdministration Full time $75,896 - $81,804**Job Summary:**We are seeking a highly organized and efficient administration professional to join our emergency department on a casual basis. The ideal candidate will provide high-level administration support to the ED team, including managing the reception area, handling telephone calls, and processing patient registration forms.**Key...
-
Ballarat, Victoria, Australia beBeeAdministrative Full time $59,041 - $60,805Job DescriptionAs a key member of the Patient Services Administration team, you will provide comprehensive administrative support.You will be responsible for:Providing exceptional customer service to internal and external stakeholdersManaging the reception area, dealing with patients and other stakeholders who inquire about our servicesHandling telephone...
-
Switchboard Operator
3 days ago
Ballarat, Victoria, Australia Grampians Health Horsham And Dimboola Full timeLocation: Ballarat Central, VIC, AU, 3350**Part Time (upto 13 hours per week) and Casual positions available****HS1 ($29.58)****About the Role**This role processes incoming, outgoing and internal telephone calls and ensures that calls are directed to the appropriate destination. The role also manages the calling**of emergency codes and management of alarms....
-
Receptionist Permanent Ballarat
3 days ago
Ballarat, Victoria, Australia For Health Group Full timeThe CompanyForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the...
-
Administrative Services Coordinator
3 days ago
Ballarat, Victoria, Australia beBeeAdministrative Full time $70,000 - $85,000About the RoleThe Administration Officer is a crucial member of the team, responsible for ensuring the seamless operation of all clinics and the call centre on a daily basis.This senior administrative role involves close collaboration with medical, nursing, and clerical staff to facilitate an integrated model of care. The successful candidate will work...
-
Administrative Support Professional
2 weeks ago
Ballarat, Victoria, Australia beBeeAdministration Full time $3,722 - $38,127Job OverviewWe are seeking an experienced Administrative Support Professional to provide high-level administrative support to our emergency department team. This is a casual position that requires flexibility and a commitment to delivering exceptional customer service.Duties and ResponsibilitiesFront Desk Management: Manage the reception area, handling...
-
Switchboard Operator
4 days ago
Ballarat, Victoria, Australia Ballarat Health Services Full timeBallarat Central, VIC, AU, 3350**Part Time (upto 13 hours per week) and Casual positions available****HS1 ($29.58)****About the Role**This role processes incoming, outgoing and internal telephone calls and ensures that calls are directed to the appropriate destination. The role also manages the calling**of emergency codes and management of alarms. The role...
-
Rostering and Administration Coordinator
3 days ago
Ballarat, Victoria, Australia beBeeAdministration Full time $55,000 - $70,000Job Title: Rostering and Administration CoordinatorJob Description:We are seeking a highly organized and detail-oriented Rostering and Administration Coordinator to join our team. As a key member of our support staff, you will play a vital role in ensuring our participants receive exceptional support by fulfilling day-to-day rostering requirements, providing...
-
It Support Technician
2 weeks ago
Ballarat, Victoria, Australia Petstock Group Full timeOur connections with pets help us grow as people, from our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists, and online brands, from Australia to New Zealand.We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.Join our passionate, knowledgeable, and...