Senior Hotel Operations Leader

21 hours ago

Melbourne, Victoria, Australia beBeeHospitality Full time
**Hotel General Manager Position**

We are seeking a visionary leader to take on the role of Hotel General Manager. This is an exciting opportunity to lead our hotel's operations and drive growth in a fast-paced, dynamic environment.

The successful candidate will have a proven track record of managing complex properties, driving revenue, and delivering exceptional guest experiences. They will be responsible for developing and implementing strategies that meet the needs of our guests and deliver returns on investment for the owner.

Key Responsibilities
  • Develop and implement hotel-wide strategies that deliver products and services exceeding guest expectations and providing a return on investment to the owner.
  • Manage and implement the brand service strategy and brand initiatives.
  • Provide strategic leadership, guiding the property towards sustained success and growth.
  • Responsible for setting the strategic direction and vision under a Hotel Management Agreement (HMA) with owner reporting.
  • Present monthly reporting packages to the ownership team.
  • Ensure the delivery of an exceptional Food and Beverage product and service that exceeds our guests' needs, including strong understanding of regulations and compliance requirements within the hospitality industry.
Requirements
  • A minimum of 5-7 years' experience managing a complex, medium to large-scale CBD property with on-property F&B and C&E.
  • Previous experience in managing and driving the on-property sales and marketing team.
  • Proven results in developing and delivering C&E strategies and standalone F&B outlets.
  • Demonstrated achievements in delivering growth results in hotels and driving revenue.
  • Previous experience working in a centralised hotel management model.
  • Experienced in owner engagement, monthly reporting, and strong understanding of HMA's.
  • Strong commercial acumen with a proven track record in revenue management and driving top-line sales.
  • An inspirational leader managing teams, building culture, and working with regional peers.
About Us

Our company offers a supportive, friendly team and company culture. We provide global hotel discounts for employees, travel and wellness discounts, paid birthday leave, and other benefits that make us stand out from the rest.

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