Claims Team Leader
4 weeks ago
Claims Team Leader Opportunity
Fuse Recruitment is seeking an experienced Claims Team Leader to join their growing insurance underwriting company. This role requires a customer-centric and people-focused leader to manage a high-performing claims team, motivating them to exceed outstanding metrics and deliver results.
Key Responsibilities:
- Lead and inspire a high-performing claims team, setting clear performance goals and ensuring workloads are well-balanced
- Manage the day-to-day operations of the claims team, ensuring all internal policies, procedures, and external legislative requirements are met consistently
- Provide guidance on customer queries, escalated complaints, and claims processes, maintaining high service standards
- Track team and individual performance through detailed reports, identifying trends and areas for improvement
Requirements:
- Minimum of 2 years of experience in claims environments, specifically with motor products
- Proven history of leading high-performance teams with a focus on people development
- Strong communication skills with a proactive, highly motivated attitude
- Ability to excel in a challenging, fast-paced, and constantly evolving environment
About Fuse Recruitment:
Fuse Recruitment specialises in recruitment for the insurance industry, actively sourcing for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you.
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