Claims Team Leader

1 week ago


Melbourne, Victoria, Australia Fuse Recruitment Full time

Claims Team Leader Opportunity

Fuse Recruitment is seeking an experienced Claims Team Leader to join their growing team. As a Claims Team Leader, you will be responsible for leading a high-performing claims team, motivating them to exceed outstanding metrics and deliver results.

Key Responsibilities:

  • Lead and inspire a high-performing claims team
  • Manage the day-to-day operations of the claims team
  • Ensure all internal policies, procedures, and external legislative requirements are met consistently
  • Provide guidance on customer queries, escalated complaints, and claims processes
  • Track team and individual performance through detailed reports

Requirements:

  • Minimum of 2 years of experience in claims environments, specifically with motor products
  • Proven history of leading high-performance teams with a focus on people development
  • Strong communication skills with a proactive, highly motivated attitude
  • Ability to excel in a challenging, fast-paced, and constantly evolving environment

About Fuse Recruitment:

Fuse Recruitment specialises in recruitment for the insurance industry and actively sources for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you.


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