Strategic Partnerships Business Developer for Higher Education

2 days ago

Melbourne, Victoria, Australia SAGE Publishing Full time

About SAGE Publishing:

SAGE is the leading provider of exceptional online courses designed to help universities and colleges transform their core activities in Research, Studying, and Support and Wellbeing.

We collaborate with universities globally to create our courses, ensuring that our content is grounded in the current needs and requirements of the higher education market.

The Sales and Implementation team is a small, dynamic, team, united by our passion for education, technology, and innovative thinking. We pride ourselves on our personal relationships with our clients, and we are keen to recruit a new team member to our team in Australia.

Could you be our new Academic Partnerships Consultant?

  • Proven ability in business development/account management and/or a consultative role, preferably in the higher education sector or similar.
  • Exceptional written and verbal communication skills and experience delivering effective presentations virtually and in person.
  • Experience working with customers to assist with the delivery of technology and offering support where required.
  • Ability to work independently and prioritise workload and time effectively
  • Proficiency in the MS Office suite, CRM systems, and sales enablement tools.

Your New Role:

The Academic Partnerships Consultant generates new leads, promotes and sells Epigeum's online courses to higher education institutions across Australia and adjacent markets, to meet and surpass revenue targets and ensure their successful implementation by enhancing customer success.

As Academic Partnerships Consultant you will:

  • Conduct market research, lead generation and qualification, and manage new and existing customer accounts.
  • Ensure renewal of current subscriptions, upsell existing products, and identify new opportunities to exceed revenue targets.
  • Maintain integrity of customer data and reporting in the CRM system.
  • Provide effective support to new and existing customers by raising awareness of Epigeum programmes, providing training, and enhancing overall user satisfaction.
  • Engage with existing users to build communities around specific subject areas, including the organisation of Community of Practice events.
  • Create and update implementation materials tailored to our customer's needs, using technology to boost product usage.
  • Work collaboratively with Implementation, Marketing, and other relevant functions to provide exceptional customer support.
  • Work closely with and provide administrative support to the Senior Academic Partnerships Manager.
  • Develop and maintain an advanced understanding of Epigeum's product offerings to better support external customers.
  • Stay informed of key issues in the university sector in your territory.

A competitive salary of AU$80,000 - AU$100,000 per annum, depending on experience, plus superannuation benefits, will be offered to the right candidate.

About You:

We are looking for a highly motivated and experienced Strategic Partnerships Business Developer for Higher Education who is passionate about education and technology.

You will have a proven track record of business development, account management, and consulting roles in the higher education sector.

Key Skills and Qualifications:

  • Business Development/Account Management: Proven ability in business development/account management and/or a consultative role, preferably in the higher education sector or similar.
  • Communication: Exceptional written and verbal communication skills and experience delivering effective presentations virtually and in person.
  • Customer Service: Experience working with customers to assist with the delivery of technology and offering support where required.
  • Time Management: Ability to work independently and prioritise workload and time effectively
  • Technology: Proficiency in the MS Office suite, CRM systems, and sales enablement tools.

Benefits:

  • Competitive Salary: AU$80,000 - AU$100,000 per annum, depending on experience.
  • Superannuation Benefits: Superannuation benefits will be offered to the right candidate.

Diversity, Equity, and Inclusion:

SAGE Publishing is committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging.

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