Team Lead

1 month ago


Chadstone, Victoria, Australia HCF Australia Full time

About the Role

As a Team Lead for Sales and Customer Experience at HCF Australia, you will be responsible for driving performance and exceeding sales results within your team. You will ensure that all staff are given regular and appropriate feedback on their performance, through one-on-ones and coaching sessions.

About the Job

  • Manage activity to achieve business performance targets, including revenue growth, customer service scores, and referral targets.
  • Engage in strategic business development through local and state-based marketing and acquisition drives.

About You

To succeed in this role, you will need:

  • A proven track record of people leadership/management experience, ideally gained in a retail or contact centre environment.
  • An extensive background in sales, business development, and local area marketing.
  • Strong business acumen and excellent communication skills.
  • Private health insurance experience is desired but not essential.

Estimated Salary: AU$80,000 - AU$110,000 per annum

About Our Culture and Benefits

We value our employees' well-being and offer a range of benefits to support their personal and professional growth. These include:

  • 50% subsidy on HCF Hospital and/or Extras Cover.
  • 18 weeks of parental leave for all new parents.
  • Mental Health & Wellbeing Programs, including workshops, fitness classes, flu vaccinations, skin checks, and more.
  • Discounts on HCF's entire suite of products, including Life, Pet, and Travel Insurance, as well as Fitness First gyms and on our Eyecare products.

Why Join Us?

We are committed to maintaining an inclusive and collaborative work environment where our employees can thrive. We believe in lifelong learning and provide opportunities for personal and professional development. If you require any adjustments to assist you in making your application, please let us know. We review applications as they are submitted and may have filled the role prior to the job closing date.


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