Retail Department Lead
5 days ago
About Us
At Officeworks, we're committed to delivering exceptional customer experiences. As a Retail Department Leader at our Chadstone store, you will be leading from the front, driving amazing customer experiences and inspiring your team to achieve sales targets and KPIs.
The Role
- Delivering Exceptional Customer Experiences: Ensure each customer leaves satisfied with their experience, and let your exceptional customer service skills shine.
- Lead and Motivate Your Team: Ignite the passion of your team, motivating them to reach for the stars and achieve sales targets and KPIs.
- Train and Develop Your Team: Train your team to be retail rockstars, always looking to enhance their skills and performance.
- Master Inventory Management: Ensure stock levels are always maintained and our customers have everything they need.
- Craft a Visually Stunning Shopping Experience: Create an engaging shopping environment that is visually stunning and above all safe.
- Collaborate with Fellow Leaders: Join forces with fellow leaders and departments to achieve overall store success.
About You
- A solid track record in retail leadership, with a fierce passion for delivering exceptional customer experiences.
- Outstanding ability to communicate and forge connections with your team and customers alike.
- You are a leadership legend, building a team of retail rockstars who can take on any challenge.
- Ability to thrive in a fast-paced environment and juggle shifting priorities like a pro.
- Ready to dive in head first, never afraid to get your hands dirty to ensure everything runs smoothly.
Our Culture
We celebrate our team's uniqueness, embracing inclusion and diversity. At Officeworks, you're not just a number, you're part of the family. Our dynamic retail environment offers great benefits, including:
- Monthly Rostered Days Off (RDOs) in addition to standard leave entitlements.
- Generous team member discounts across Officeworks, Bunnings, Kmart, Target, and Catch.
- Great work-life balance, with only one weekend shift required every three weeks.
- Industry-leading Growing Families policy.
An estimated annual salary for this role is approximately $60,000-$80,000 AUD, depending on location and experience.
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